Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Motherboard Possibly Dead USB port.

3 Weeks Ago   #1
mrcrack

Windows 7 Ultimate x64
 
 
Motherboard Possibly Dead USB port.

OK let's start here:
1.Bought new PC with gigabyte mobo. After two days while successful shut down. Few minutes later I turn it on but mouse & keyboard not working anymore.
2. Tried troubleshooting everything related to usb pory problem but none working. Even ps2 mouse won't work at all.
3. Went to the store that bought it they too don't know exactly the causes, so they give me new one. Few months later the same things occur.
4. Frustrated over that, I brought it to another store. This new store told me to upgrade to another gigabyte board. I did. But after few months of running( hourly running wise will not exact to a month) the same thing occur. After successful shutoff my keyboard mouse or all port won't work.
** Please any share me their perspective of what could be the causes.***


My System SpecsSystem Spec
.
3 Weeks Ago   #2
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Could be power failure to the USB controller -- can you access the BIOS menu at start-up ? -- if it is power failure then you need to replace existing USB with an USB adaptor card.
My System SpecsSystem Spec
3 Weeks Ago   #3
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

OP says the ps2 port also doesn't work.

Quote   Quote: Originally Posted by iko22 View Post
Could be power failure to the USB controller -- can you access the BIOS menu at start-up ? -- if it is power failure then you need to replace existing USB with an USB adaptor card.
My System SpecsSystem Spec
.

3 Weeks Ago   #4
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Indeed. Could be a different reason altogether why the PS2 Mouse not working. OP does not say much in System Specs what hardware they are using, IF it is UEFI, etc.
My System SpecsSystem Spec
3 Weeks Ago   #5
mrcrack

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by iko22 View Post
Indeed. Could be a different reason altogether why the PS2 Mouse not working. OP does not say much in System Specs what hardware they are using, IF it is UEFI, etc.
Computer spec:
OS- **Win7 Pro
Core- **"i3 2nd gen
Ram- **Zion 8gb
Cabinet PSU-** Artis Gold 400
HDD- **2 one 80GB one 1TB both internal
Motherboard- **Gigabyte B75M-S
Thanks. Hope to found a solution to the problem soon.
My System SpecsSystem Spec
3 Weeks Ago   #6
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

I am using ga b75m as I type. No problems.

Are you using the ps2 and usb 2 ( or usb3) connectors on the back panel?

Not likely to be 3 mobos with the same fault. Possibly could be the PSU.

Do you have a spare PSU you could put in?
My System SpecsSystem Spec
3 Weeks Ago   #7
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Quote   Quote: Originally Posted by mrcrack View Post
Computer spec:
OS- **Win7 Pro
Core- **"i3 2nd gen
Ram- **Zion 8gb
Cabinet PSU-** Artis Gold 400
HDD- **2 one 80GB one 1TB both internal
Motherboard- **Gigabyte B75M-S
Thanks. Hope to found a solution to the problem soon.
Which keyboard / mouse are you using?

Is either device wireless? Had you tried plugging in keyboard / mouse into a different computer.

Does LED lights on keyboard / mouse flash OFF/ON/OFF repeatedly while booting computer?
My System SpecsSystem Spec
3 Weeks Ago   #8
mrcrack

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by SIW2 View Post
I am using ga b75m as I type. No problems.

Are you using the ps2 and usb 2 ( or usb3) connectors on the back panel?

Not likely to be 3 mobos with the same fault. Possibly could be the PSU.

Do you have a spare PSU you could put in?
I have two keyboard they both work on another PC.
1. Ps2 port
2. USB both port tried.
Mouse: 2 Logitech & A pro-dot both USB.
## Regarding psu. I do have from an old PC. Also
I do doubt either the PSU or UPS
..........
Last time I remember my task manager shows a high memory usage upto 90% even with just the media player being in used.
My System SpecsSystem Spec
3 Weeks Ago   #9
mrcrack

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by iko22 View Post
Which keyboard / mouse are you using?

Is either device wireless? Had you tried plugging in keyboard / mouse into a different computer.

Does LED lights on keyboard / mouse flash OFF/ON/OFF repeatedly while booting computer?
Keyboard mouse light is off. Mean no red or green light.
No not wireless. It's ps2 keyboard & USB mouse.
My System SpecsSystem Spec
Reply

 Motherboard Possibly Dead USB port.




Thread Tools




Similar help and support threads
Thread Forum
PCIe Port Dead?
I have moved a couple cards around in my PC due to getting a new Network Card. My 3.0 USB Card has been moved to a x1 Port. The USB Card does not work though and am not sure if it worked before I moved it. Is there anything in my Device Manager that would let me know if a Port was not working...
Hardware & Devices
How do i memtest a (possibly) dead stick of RAM?
Hello Sevenforums This morning when i tried to wake up my limp old desktop, it made a very loud continuous beep. Not like the normal POST bootup "beep", but a siren almost begging me to turn off the machine ASAP :huh: Anyways, i found elsewhere that this MAY be due to faulty RAM, so i took...
Hardware & Devices
HDD possibly dead, can i still backup my data?
Hi Sevenforums. I have recently had problems with my laptop. I believe that my HDD is about to die, or is dead, but im not sure. (Im not much of a HDD specialist). Suddently my laptop froze completely. I had a lot of things going on, and then it just froze. There was nothing i could do, but...
Backup and Restore
Port 80 goes dead out of nowhere
Hi, I have a very bizarre problem. I'm on Windows 7 - 64. Router - DLink 6740U Network - 2 Sat receivers, HTPC, Desktop, Laptop. All but the last wired. Laptop on wireless. Lately, once in a day, I'm unable to browse the internet. Skype, IRC and all the other traffic still go, but for no...
Network & Sharing
Dead USB port
I have my two front ports that won't recognize an external Toshiba 320 gig hard drives. It will recognize other items, i.e. thumbdrive, cables, Blackberry, Ipod. The Toshiba works in a USB port on my old XP system. What was the fix? Thanks, Murf
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:25.
Twitter Facebook Google+