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Windows 7: Laptop no longer recognizes Touchpad or Trackpoint (not in Device Mgr)

2 Weeks Ago   #11
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
If it doesn't show on device manager the hardware isn't connected to the computer. It is NOT the driver. If it was the case, it would show on device manger.
That is what I assumed it was, but he says he has meticulously checked the connections on more than one occasion [perhaps the ribbon or connectors are damaged]!


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2 Weeks Ago   #12
catalogue

7 Pro 64
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
If it doesn't show on device manager the hardware isn't connected to the computer. It is NOT the driver. If it was the case, it would show on device manger.
Nothing in that statement is correct. It was connected and it wasn't on the device manager. If you don't believe me then just don't post here. Telling me it wasn't connected when it was isn't solving the problem. You'd also need to explain how a connector sitting firmly in a socket inside a computer sitting motionless on a table got disconnected, because that's what you're saying happened.
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2 Weeks Ago   #13
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Quote   Quote: Originally Posted by catalogue View Post
Nothing in that statement is correct. It was connected and it wasn't on the device manager. If you don't believe me then just don't post here. Telling me it wasn't connected when it was isn't solving the problem. You'd also need to explain how a connector sitting firmly in a socket inside a computer sitting motionless on a table got disconnected, because that's what you're saying happened.
I think your statement above to Megahertz07 is a bit harsh!

We are all volunteers here who give our advice free of charge in order to be able to help members solve their problems. It can be difficult coming up with a solution to a specific problem when we don't have the computer in front of us. That's why we try and narrow down the problem by asking questions so we can eliminate certain approaches and hopefully resolve the problem!
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2 Weeks Ago   #14
Megahertz07

Windows 7 HP 64
 
 

On your post #1, YOU wrote "They don't show up in Device Manager or Control Panel"

The Touch pad / Track point can use a PS2 or USB hardware and be listed on device manager under this devices.
ALL hardware devices are shown on device manager. If it doesn't show on device manager the hardware isn't connected to the computer.
My System SpecsSystem Spec
2 Weeks Ago   #15
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Here is video on Keyboard removal on the Lenovo T510 Lenovo ThinkPad keyboard removal | YouTube.

The video was posted on Youtube. Other videos on that site also show removal of palmrest, for example this one: Lenovo ThinkPad T510 Palmrest removal and fix | YouTube
My System SpecsSystem Spec
2 Weeks Ago   #16
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Quote   Quote: Originally Posted by catalogue View Post
Do you know some way to find old versions of drivers? I don't. I scoured the Lenovo site and find no trace of any possible way to get old drivers. I searched online and can't find sites with old drivers (for any kind of device) or even anyone discussing anywhere how to get them. Oldversion.com has maybe dozen old drivers *total* out of the many millions that are out there.
You can use Device Manager to find versions of drivers. Either Delete the current driver then select Scan for Hardware Changes. Or select Update device.
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 Laptop no longer recognizes Touchpad or Trackpoint (not in Device Mgr)




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