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Windows 7: HP 6700 printer says it's out of paper but it isn't.

05 Feb 2019   #1
loonyless

Windows 7 Ultimate 64-bit
 
 
HP 6700 printer says it's out of paper but it isn't.

It tries to pick up paper but after about 5 seconds of trying to pick up
paper the "out of paper" message appears. Always.

We cleaned the roller several times.
We turned printer off and on by unplugging it.


My System SpecsSystem Spec
.
06 Feb 2019   #2
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi loonyless,

Welcome to SevenForums!

Quote   Quote: Originally Posted by loonyless View Post
It tries to pick up paper but after about 5 seconds of trying to pick up
paper the "out of paper" message appears. Always.

We cleaned the roller several times.
We turned printer off and on by unplugging it.
Are you sure there isn't too much paper in the tray and the paper and guides are positioned correctly?
My System SpecsSystem Spec
06 Feb 2019   #3
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Try checking the quality and the age of the paper, that the printer is using. If in doubt add about 5 new sheets of paper ontop of the paper already loaded on the tray.
My System SpecsSystem Spec
.

06 Feb 2019   #4
loonyless

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by Paul Black View Post
Hi loonyless,

Welcome to SevenForums!



Are you sure there isn't too much paper in the tray and the paper and guides are positioned correctly?



Yes, I'm sure. I checked both too much paper and paper guides.
My System SpecsSystem Spec
06 Feb 2019   #5
loonyless

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by iko22 View Post
Try checking the quality and the age of the paper, that the printer is using. If in doubt add about 5 new sheets of paper ontop of the paper already loaded on the tray.



I did what you suggested. It didn't help.
My System SpecsSystem Spec
06 Feb 2019   #6
samuria

win 8 32 bit
 
 

There will be a micro switch that tells it no paper so it's either faulty or needs cleaning
My System SpecsSystem Spec
06 Feb 2019   #7
loonyless

Windows 7 Ultimate 64-bit
 
 

Quote   Quote: Originally Posted by samuria View Post
There will be a micro switch that tells it no paper so it's either faulty or needs cleaning

So how do I replace or clean this switch?
My System SpecsSystem Spec
07 Feb 2019   #8
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi loonyless,

Quote   Quote: Originally Posted by loonyless View Post
So how do I replace or clean this switch?
Here would be a good place to start => HP 6700 Manual.

I hope this helps!
My System SpecsSystem Spec
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 HP 6700 printer says it's out of paper but it isn't.




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