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Windows 7: Usb problem: usbehci, HCI host controller Interrupt on Async Advance..

12 Feb 2019   #1
OldSchoool2977

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 
Usb problem: usbehci, HCI host controller Interrupt on Async Advance..

This comes up often in my Windows 7 Ultimate:

Log Name: System
Source: usbehci
Date: 2019-02-12 22:01:29
Event ID: 4
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Vista-PC
Description:
A timeout occurred while waiting for the EHCI host controller Interrupt on Async Advance Doorbell response.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="usbehci" />
<EventID Qualifiers="49153">4</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2019-02-12T21:01:29.656250000Z" />
<EventRecordID>15402</EventRecordID>
<Channel>System</Channel>
<Computer>Vista-PC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\USBFDO-3</Data>
<Binary>000054000100000000000000040001C0000000000000000000000000000000000000000000000000061104310000 0000141000001310000004000000030000000000000000000000000000000000000000000000000000000000000023070000 3B0000001E0000003D000000E7060000000000000000000001000000</Binary>
</EventData>
</Event>


My System SpecsSystem Spec
.
13 Feb 2019   #2
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

The Event appears to indicate a problem with the power supplied to the USB hub/ports. Either there is a problem with the power being received from the motherboard, or some connected device has gone into sleep mode. Either way, the power supplied is not meeting its specification.
My System SpecsSystem Spec
13 Feb 2019   #3
OldSchoool2977

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

It appears to happen one time in 24hours, often 16-18hours between without any sleeping mode, only screensaver. I will try to run on my Vista harddrive to see if it happens there too. If it should be the usb, what takes to change them?
My System SpecsSystem Spec
.

14 Feb 2019   #4
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Could be a high load on an individual USB port.

Try disconnecting all USB devices, leave the computer for a while and then connect only keyboard and mouse. Or use PS/2 connectors if available.
My System SpecsSystem Spec
14 Feb 2019   #5
wither 2

Windows 7 Pro SP1 64 bit
 
 

Maybe he should answer his doorbell.

I noticed the log says the OS is Vista.

This thread talks about that issue and has some links to a possible fix.

If it helps, hopefully, he'll post that here.
My System SpecsSystem Spec
16 Feb 2019   #6
OldSchoool2977

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

No sorry if i got you the wrong impression. My username in Windows is Vista, my win is Windows 7 Ultimate. I will try your tips soon.
My System SpecsSystem Spec
17 Feb 2019   #7
wither 2

Windows 7 Pro SP1 64 bit
 
 

I either forgot to add the link in my last post or the system didn't post it. I think this is the one, for what it's worth-

A timeout occurred while waiting for the EHCI host controller - Microsoft Community
My System SpecsSystem Spec
03 Mar 2019   #8
OldSchoool2977

Microsoft Windows 7 Ultimate 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

I have now tried my Vista harddrive and everything with usb works fine there but the problem is still there with Windows 7.
My System SpecsSystem Spec
03 Mar 2019   #9
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

Quote   Quote: Originally Posted by OldSchoool2977 View Post
I have now tried my Vista harddrive and everything with usb works fine there but the problem is still there with Windows 7.
Does it matter which USB device is plugged in?
My System SpecsSystem Spec
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 Usb problem: usbehci, HCI host controller Interrupt on Async Advance..




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