Energy Report - New Battery Info Missing


  1. LouieP9086
    Posts : 30
    Windows 7 Home Premium 64-bit
       New #1

    Energy Report - New Battery Info Missing


    I recently replaced my laptop battery.

    I ran an energy report in command prompt using the command: powercfg -energy

    Under the batter information, the report doesn't include a serial number for the battery.

    Is there a reason for this?

    I believe it's an aftermarket batter, but it also says:
    Battery ID SAMSUNG Electronics
    Manufacturer SAMSUNG Electronics

    Any idea how I fix this?

    I attached is a screenshot of the report:
    Attached Thumbnails Attached Thumbnails Energy Report - New Battery Info Missing-energy1.png  
      My Computer
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  3. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #2

    Hi LouieP9086,

    LouieP9086 said:
    I recently replaced my laptop battery.

    I ran an energy report in command prompt using the command: powercfg -energy

    Under the battery information, the report doesn't include a serial number for the battery.

    Any idea how I fix this?
    Download and run Speccy [FREE] to see if that finds it from here => Speccy.

    I hope this helps!
      My Computer
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  4. LouieP9086
    Posts : 30
    Windows 7 Home Premium 64-bit
    Thread Starter
       New #3

    I installed the free version and I don't even see the battery on the hardware list.

    Is it supposed to have this info?
      My Computer
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  6. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #4

    Hi LouieP9086,

    LouieP9086 said:
    I installed the free version and I don't even see the battery on the hardware list.

    Is it supposed to have this info?
    Sorry, I just downloaded it and it only shows the battery type, not the serial number which I thought it did!
      My Computer
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  7. LouieP9086
    Posts : 30
    Windows 7 Home Premium 64-bit
    Thread Starter
       New #5

    Yea, all I see is:

    Battery
    AC Line Online
    Battery Charge % 99 %
    Battery State Unknown status
    Remaining Battery Time Unknown

    Windows Energy Report Now Shows:

    Design Capacity 62160
    Last Full Charge 62160

    I am wondering if there is a problem with my battery.
      My Computer
    Quote Quote

  8. Paul Black
    Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       New #6

    Hi LouieP9086,

    LouieP9086 said:
    Yea, all I see is:

    Battery
    AC Line Online
    Battery Charge % 99 %
    Battery State Unknown status
    Remaining Battery Time Unknown

    Windows Energy Report Now Shows:

    Design Capacity 62160
    Last Full Charge 62160

    I am wondering if there is a problem with my battery.
    The fact that the serial number doesn't show has nothing to do with whether your battery is good or not!
      My Computer
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  10. Wandering one
    Posts : 259
    Win7 sp1 Pro 64bit / XP sp2 Pro (games only)
       New #7

    Probably only the original batteries have serial numbers. Think warranty claims.
    Art.
      My Computer
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