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Windows 7: Energy Report - New Battery Info Missing

13 Feb 2019   #1
LouieP9086

Windows 7 Home Premium 64-bit
 
 
Energy Report - New Battery Info Missing

I recently replaced my laptop battery.

I ran an energy report in command prompt using the command: powercfg -energy

Under the batter information, the report doesn't include a serial number for the battery.

Is there a reason for this?

I believe it's an aftermarket batter, but it also says:
Battery ID SAMSUNG Electronics
Manufacturer SAMSUNG Electronics

Any idea how I fix this?

I attached is a screenshot of the report:




Attached Images
Energy Report - New Battery Info Missing-energy1.png 
My System SpecsSystem Spec
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14 Feb 2019   #2
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi LouieP9086,

Quote   Quote: Originally Posted by LouieP9086 View Post
I recently replaced my laptop battery.

I ran an energy report in command prompt using the command: powercfg -energy

Under the battery information, the report doesn't include a serial number for the battery.

Any idea how I fix this?
Download and run Speccy [FREE] to see if that finds it from here => Speccy.

I hope this helps!
My System SpecsSystem Spec
14 Feb 2019   #3
LouieP9086

Windows 7 Home Premium 64-bit
 
 

I installed the free version and I don't even see the battery on the hardware list.

Is it supposed to have this info?
My System SpecsSystem Spec
.

14 Feb 2019   #4
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi LouieP9086,

Quote   Quote: Originally Posted by LouieP9086 View Post
I installed the free version and I don't even see the battery on the hardware list.

Is it supposed to have this info?
Sorry, I just downloaded it and it only shows the battery type, not the serial number which I thought it did!
My System SpecsSystem Spec
14 Feb 2019   #5
LouieP9086

Windows 7 Home Premium 64-bit
 
 

Yea, all I see is:

Battery
AC Line Online
Battery Charge % 99 %
Battery State Unknown status
Remaining Battery Time Unknown

Windows Energy Report Now Shows:

Design Capacity 62160
Last Full Charge 62160

I am wondering if there is a problem with my battery.
My System SpecsSystem Spec
14 Feb 2019   #6
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi LouieP9086,

Quote   Quote: Originally Posted by LouieP9086 View Post
Yea, all I see is:

Battery
AC Line Online
Battery Charge % 99 %
Battery State Unknown status
Remaining Battery Time Unknown

Windows Energy Report Now Shows:

Design Capacity 62160
Last Full Charge 62160

I am wondering if there is a problem with my battery.
The fact that the serial number doesn't show has nothing to do with whether your battery is good or not!
My System SpecsSystem Spec
14 Feb 2019   #7
Wandering one

Win7 sp1 Pro 64bit / XP sp2 Pro (games only)
 
 

Probably only the original batteries have serial numbers. Think warranty claims.
Art.
My System SpecsSystem Spec
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 Energy Report - New Battery Info Missing




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