Three keys on keyboard not working properly

johnhoh said:

Multiple keys can share parts of a circuit pathway so when there is a loss of conductivity on a pathway you can have 1, or 2, or 3, or 4 keys suffer. The fact that the situation improved after you cleaned it makes it very likely that you have some corrosion or foreign substance that has mucked up your circuitry. The easiest fix is to just replace the keyboard. Many laptop replacement keyboards can be found on ebay for $20-$30. I recommend you find your exact laptop model then find the service manual or better yet a youtube video that shows how to replace that particular keyboard. Once you see exactly how to do it, then you can buy the new keyboard.

Thank you johnhoh. That makes sense and my husband has actually been looking at keyboards online for me.

wither 2 said:

If you're downloading and installing programs after the last system restore, they would be lost when you run the restore. Good reason to create a restore point whenever you download/install. Just takes a few minutes.

I don't know where you save your documents but, if they're on the C: drive, I think one of the best way to back them up is to do an image backup of your C: drive using something like the free Macrium Reflect. You should also create a bootable medium from Macrium Reflect in the event your hard drive fails or, for some reason, you need to reinstall Windows. I back up my files using an older version of Nero BackItUp but, I also image my hard drive periodically with Macrium Reflect. Now that we're talking about it, I need to do another image. I haven't got it set to do that automatically.

Thanks for the info wither 2. I went ahead and downloaded the Macrium Reflect program but I think I'm going to go ahead and try changing out my keyboard first before I do a backup and system restore. Either way I need to start backing up my files. I need to read the manual on the Macrium Reflect program anyway.

Penny10 said:

Thank you johnhoh. That makes sense and my husband has actually been looking at keyboards online for me.

UPDATE: I went ahead and ordered a new keyboard and am currently waiting for it to come in so I can try to see if that will solve my problem. Hopefully it will but if not, then I will have to try the system restore. The keyboard is coming from Canada so it may take a few weeks to come in.