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Windows 7: Installed new RAM, shows 8GB installed but still says (2.75GB)usable.

25 Feb 2019   #31
johnhoh

Win7 pro x64
 
 

I'm unable to help without being able to use the Medion website for your machine. It does not show anything when I look up MT7 490G, or MT7, or 490G. I think you need to post your Medion MSN number, which is found here:

MEDION - MSN Number

MEDION UK - Driver

If the machine came with 32-bit windows then yes its possible that only the later bios levels of the motherboard support 64-bit. But you need to get the bios from Medion and can't do that without being able to find your machine on medion's website.


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25 Feb 2019   #32
dijon6444

Windows 7 Ultimate 64bit
 
 

Ok Im so sorry for not posting it before, here is the MSN number from my MEDION PC: MSN = 10010513
My System SpecsSystem Spec
25 Feb 2019   #33
johnhoh

Win7 pro x64
 
 

I saw your post on linustechtips. The bios you downloaded and were trying to install is the correct one. But your machine would prefer to install the bios from the hard drive rather than a USB drive, which is why you got the "verifying DMI" error. So I would try that same bios install advice you got on linustechtips, but with two modifications:

1) try putting the bios file on the hard drive (in C:\, the root directory, or D:\ if you have a D:)
2) If that does not work, you might be able to install from the USB drive IF it is formatted in FAT32 mode, AND it is set within your bios boot settings as "HDD mode". That way the bios load program will think the USB drive is a hard drive.
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25 Feb 2019   #34
dijon6444

Windows 7 Ultimate 64bit
 
 

Thanks for checking the other forum out. Yes.. I have not tried that out before, for now unfortunatly I cannot try as I am busy studying. I should be able to do it in a few hours, if not tomorrow. But you say to put the HDD as first in boot sequence? I did format it using the FAT32 option but I did not put it in the Crive. I will do this though ASAP.
My System SpecsSystem Spec
25 Feb 2019   #35
johnhoh

Win7 pro x64
 
 

Quote   Quote: Originally Posted by dijon6444 View Post
But you say to put the HDD as first in boot sequence? .
No what I meant was that when you want to boot from a USB, you may be given multiple options such as USB-FDD, or USB-HDD. This may be in the bios under boot sequence or it may be in the boot menu you can get to by pressing F11 (I think its F11, might be F8 or F12). USB drives require special drivers once you are in windows, but if you want to boot from them your bios needs to treat them as either a removable (floppy) drive or a fixed (HDD) drive. You want to choose USB-HDD, which tells the computer to treat the USB drive as a hard disk drive on bootup.
My System SpecsSystem Spec
25 Feb 2019   #36
dijon6444

Windows 7 Ultimate 64bit
 
 

Ah ok in my BIOS it only says "Removable", which comes closest to USB (this is with the USB in PC). But ok now I get what you mean, if this method does not work, do you think that the motherboard is malfunctioning?
My System SpecsSystem Spec
25 Feb 2019   #37
dijon6444

Windows 7 Ultimate 64bit
 
 

Also in my BIOS, BIOS Sequence is in the BIOS menu, F11, F12, F8, F2 and Delete all send me to the BIOS menu which contains the BIOS sequence.
My System SpecsSystem Spec
25 Feb 2019   #38
johnhoh

Win7 pro x64
 
 

We want the computer to boot from the usb while seeing it as a hard drive, not as a removable drive. Within the bios boot sequence look for the hard drives, is your usb drive listed there perhaps? It might not look like a USB, like if your USB drive is manufactured by ACME, is there a line for HDD-ACME? If so select it.

Another idea, on this page
MEDION - Frequently Asked Questions
medion says pressing F2 takes you to some type of on-screen menu, which then can lead you to a recovery process. Try playing around with that. The goal is simply to get to a DOS command prompt on the hard drive, where you can manually initiate the bios update.

If you can figure out what is the boot menu key and get to the boot menu, I'm hoping you can select usb-hdd from there. If not, we may be out of options in terms of getting you into a pure DOS environment, which is what your bios update program needs.
My System SpecsSystem Spec
25 Feb 2019   #39
dijon6444

Windows 7 Ultimate 64bit
 
 

Well in terms of the USB-HDD, mine displays HDD DRIVE - WESTERN 5400 RPM. Thats my HDD. I did try F2, sends to the BIOS menu I mentioned before. But for the USB is just says " Removable. It does not say the make of my USB. BTW The make of my USB is "Kingston".
My System SpecsSystem Spec
26 Feb 2019   #40
Megahertz07

Windows 7 HP 64
 
 

Dijon, did you enter BIOS to see if BIOS recognize the memory you added?
Did you inserted the new memory sticks in the right position all the way down, till the lockers moves up?

Did you tried to remove the original memory sticks leaving on only the new ones?

Remember, to insert or take out memory sticks, you MUST unplug the the PS from the wall outlet and wait a minute to capacitors discharge
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Reply

 Installed new RAM, shows 8GB installed but still says (2.75GB)usable.




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