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Windows 7: USB 3 Ports not working after fresh install of Win7

1 Week Ago   #1
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
USB 3 Ports not working after fresh install of Win7

Hi..

I've recently done a fresh install of Win 7 (64Bit)

However none of my USB 3 ports now work any more on my Desktop computer.


I've tested with a USB 3 Flash drive which works fine in my laptop's USB 3 ports.


All the desktop USB 2 ports work fine and the USB 3 flash drive works when I put it in a USB 2 port.

I've gone into Device Manager and noted the following conflicts:

Other Devices:

Ethernet Controller

SM Bus Controller

Universal Serial Bus (USB) Controller




I tried 'Updating Driver Software' for each, but no drivers were found for any of the above.

I also tried uninstalling all of them but when I rebooted, they all came back.



This USB 3 problem seems to be common and I understand it's happening with Windows 10, but I've never experienced it in the past myself though I am aware Win7 doesn't 'natively' support USB 3.


It's not the end of the world, but as I'm sure you'll appreciate, when you've done a fresh install and taken a lot of time and effort to re-install your other software and get things the way you want, to then find USB 3 ports not working is an irritation

At anyrate, I'd appreciate any help or suggestions...except re-installing everything again!

Many thanks


My System SpecsSystem Spec
.
1 Week Ago   #2
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi kwil,

[1] Please don't double post!
[2] Please delete the other post.
[3] You need to integrate the USB 3.0 drivers into the installation media and create a new installation DVD or USB. 7UPDATER [see below], written and created by SIW2 will do this => Update your Win 7 installation media.

I hope this helps!
My System SpecsSystem Spec
1 Week Ago   #3
johnhoh

Win7 pro x64
 
 

install the ASMedia USB 3.0 driver from your motherboard site.

ASRock > H61M/U3S3

I am assuming your posted specs are correct. You may also need to install the Intel Management Engine Driver
My System SpecsSystem Spec
.

1 Week Ago   #4
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Paul Black View Post
Hi kwil,

[1] Please don't double post!
[2] Please delete the other post.
[3] You need to integrate the USB 3.0 drivers into the installation media and create a new installation DVD or USB. 7UPDATER [see below], written and created by SIW2 will do this => Update your Win 7 installation media.

I hope this helps!

Hi Paul, thanks for the reply. Double post shouldn't have happened but...




At anyrate you say 'integrate USB drivers into installation media and create a new installation DVD or USB..'

What exactly do you mean 'create a...USB'?

Since I fresh installed Win7 from the original Win7 Disc, are you saying I have somehow to duplicate that disc and include USB 3 drivers, then run the whole thing again?



I'm confused...Can you enlighten me?
My System SpecsSystem Spec
1 Week Ago   #5
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by johnhoh View Post
install the ASMedia USB 3.0 driver from your motherboard site.

ASRock > H61M/U3S3

I am assuming your posted specs are correct. You may also need to install the Intel Management Engine Driver

Hi John...thanks for taking time to reply.


I've downloaded the Asrock USB3 driver...and the Intel Management Engine driver.



Both downloaded in a zip file.



1. Should I unzip Intel Management driver first and if so...should I locate it in 'Program Files (x86) or where?


2. Equally, if I unzip the Asrock USB3 driver, where does it go or where do I 'put it'?


BTW, as things stand, Asrock motherboard shows all USB configurations are already enabled.


Any further comment would be helpful...I'll sit tight till I'm more sure of things...


Many thanks
My System SpecsSystem Spec
1 Week Ago   #6
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi kwil,

Quote   Quote: Originally Posted by kwil View Post
At anyrate you say 'integrate USB drivers into installation media and create a new installation DVD or USB..'

What exactly do you mean 'create a...USB'?

Since I fresh installed Win7 from the original Win7 Disc, are you saying I have somehow to duplicate that disc and include USB 3 drivers, then run the whole thing again?

I'm confused...Can you enlighten me?
You need to integrate the USB 3.0 drivers into the Win7 installation media and create a new installation DVD or USB. 7UPDATER, written and created by SIW2 will explain how to easily do this => Update your Win 7 installation media.

You basically start with the original Win7 Disc, integrate the USB 3 drivers into the install.wim using the 7UPDATER in the thread above, create a new Win7 bootable ISO, burn it to a DVD or USB, and finally re-install Win7. Then run WU [Windows Update] using DISM++.

I hope this helps!
My System SpecsSystem Spec
1 Week Ago   #7
johnhoh

Win7 pro x64
 
 

You should also install your chipset driver
http://asrock.pc.cdn.bitgravity.com/....2.0.1021).zip

It does not matter what order you install the drivers but I would start with the chipset, then the intel management interface, then the usb 3 driver. There is no danger to this process - windows will only process the install if your hardware matches what is in the driver package.

In each zip file will be a file called SETUP. Just find it, click it and cick yes or next when it prompts you with questions like "do you want to install the driver" or whatever. Then reboot if it asks you to.

Btw after you make a post, you can click "edit" and go back and delete the extra lines so there is not so much blank space. I don't know why sevenforums has this problem but it has been adding extra lines for months now.
My System SpecsSystem Spec
1 Week Ago   #8
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi johnhoh,

Quote   Quote: Originally Posted by johnhoh View Post
Btw after you make a post, you can click "edit" and go back and delete the extra lines so there is not so much blank space. I don't know why sevenforums has this problem but it has been adding extra lines for months now.
I think it is when Firefox is used for some reason!
My System SpecsSystem Spec
1 Week Ago   #9
kwil

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Paul Black View Post
Hi kwil,

You need to integrate the USB 3.0 drivers into the Win7 installation media and create a new installation DVD or USB. 7UPDATER, written and created by SIW2 will explain how to easily do this => Update your Win 7 installation media.

You basically start with the original Win7 Disc, integrate the USB 3 drivers into the install.wim using the 7UPDATER in the thread above, create a new Win7 bootable ISO, burn it to a DVD or USB, and finally re-install Win7. Then run WU [Windows Update] using DISM++.

I hope this helps!

Many thanks again Paul for your time...


It's as I expected...I'll have to re-install Win 7 from the newly created disc then all my individual software all over again....Is there no other easier way to get my USB 3's back?


I mean, who has the time to faff around like this...just for USB 3!


That said, I now understand what to do and that's a plus.


One final explanation, please:


The link to 7 Updater also shows two zip files:
nvme-win7x64.zip/
nvme-win7x86.zip


What exactly are these and since I'm assuming they're important, where do I unzip them to?


When you get a moment, Paul, I'd welcome this information.


Regards
My System SpecsSystem Spec
1 Week Ago   #10
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

No need to reinstall.

Boot into windows 7, then extract Win7USB3+.exe from the zip file and run it:

Win7USB3+.zip

Try this for your ethernet driver:

Atheros®AR8151.zip


My System SpecsSystem Spec
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 USB 3 Ports not working after fresh install of Win7




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