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Windows 7: HP printer Assistant Vanished

03 Apr 2019   #1
bearcat22

windows 7 home premium 64 bit
 
 
HP printer Assistant Vanished

HP Desktop p6710f running Windows 7 64 bit, using HP Deskjet All In One 1510.

Printer Assistant has
disappeared.

Thank you for taking a look.
Double Clicking HP Printer Assistant give this error:
"Windows cannot find C Program Files HP HP Deskjet 1510 bin HP Deskjet 1510
Make sure you typed the name correctly and try again."

As an aside question: WHY EXACTLY did Microsoft design these popup error boxes to be impossible to swipe and copy? The messages are frequently long and arcane/complex, why is there no copy and paste function within them?????


Reinstalling the printer does not help.
The machine will print, but the
scanner will not work wihout
the printer assistant.


My System SpecsSystem Spec
.
03 Apr 2019   #2
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi bearcat22,

Quote   Quote: Originally Posted by bearcat22 View Post
Reinstalling the printer does not help.
The machine will print, but the scanner will not work wihout the printer assistant.
[1] I know you have done this but try uninstalling the printer using Revo Uninstaller.

Download and run Revo Uninstaller [FREE] from here => Revo Uninstaller. When you run scan for leftover items make sure that you use the Advanced Scan option, then tick everything and delete it.

[2] Have a look in the Start > Control Panel > Printers. Is it set to the correct default printer as sometimes it adds an additional printer entry!

[3] Did you install the basic driver for the All In One or the full package?

I hope this helps!
My System SpecsSystem Spec
03 Apr 2019   #3
bearcat22

windows 7 home premium 64 bit
 
 

I am getting an error message on revo that says "The feature you are trying to use is on a CD Rom that is not available"

If there ever was a CD, it is long lost by now.

yes, this is the default printer.

I do not know the distinction between basic or other packages.
My System SpecsSystem Spec
.

03 Apr 2019   #4
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi bearcat22,

Quote   Quote: Originally Posted by bearcat22 View Post
I am getting an error message on revo that says "The feature you are trying to use is on a CD Rom that is not available".
I have never encountered that message before!

[1] Does the All In One software show up in Programs and Features?
[2] Did you install the All In One software to the default location?
[3] Is there a CD in the CD/DVD tray?
My System SpecsSystem Spec
03 Apr 2019   #5
Paul Black

7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi bearcat22,

Just a thought!

Have you gone to the HP site and re-installed all the HP drivers, utilities, and updates for your printer?

Click here => HP Customer Support - Software and Driver Downloads.

I hope this helps!
My System SpecsSystem Spec
03 Apr 2019   #6
wither 2

Windows 7 Pro SP1 64 bit
 
 

Have you looked in C:\Program Files to see if there's a HP folder? If there is, I don't know if it would want a disc but you could try running the DeviceSetup.exe here-

C:\Program Files\HP\HP ENVY 7640 series\Bin Of course, that's for my Envy but should be similar for you.



You might also go to C:\Program Files (x86)\HP\HP ENVY 7640 series\bin (path for my ENVY) and clicking on HP Scan to see what happens.

By the way, to get a screen shot of the message, you could select the Print Screen on your keyboard and then do a paste in Paint. Then, save it to file for uploading here. I don't think the Snipping Tool would work for this.
My System SpecsSystem Spec
4 Weeks Ago   #7
henryjon

new York
 
 
Get the best Service for Hp printer Assistant from Experts team!

You must have heard about the hp printer, which is considered to be the best printer at the moment. Hp Printers are the best printing arrangements accessible in the market with most extreme PC similarity. Hp printer Assistant gives best and quality support to the home client, individual and for day to day tasks in workplaces.
My System SpecsSystem Spec
4 Weeks Ago   #8
wither 2

Windows 7 Pro SP1 64 bit
 
 

I wonder if bearcat22 got his problem resolved.
My System SpecsSystem Spec
Reply

 HP printer Assistant Vanished




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