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Windows 7: Keyboard not working

15 Apr 2019   #11
fansgirl

Windows 7 home premium 64bit
 
 

On VAIO hardware diagnostics there no error


My System SpecsSystem Spec
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15 Apr 2019   #12
wither 2

Windows 7 Pro SP1 64 bit
 
 

Good morning fansgirl-

I can only surmise that your friend did something with the fn keys that's causing the behavior such as starting the VAIO gallery.

If you go to Control Panel, Keyboard, is there an option for setting your keyboard to the defaults?

I was going to suggest that you download/install a driver from Sony but they no longer have drivers for your system. The only thing they have is updates for VAIO Care and VAIO Creations.

I did find a Synaptics touch pad driver here-

Sony VPCEA36FM Drivers Download for Windows 10, 8.1, 7, Vista, XP

If none of that helps, I suggest posting your problem at the following link-

Customer Community
My System SpecsSystem Spec
15 Apr 2019   #13
fansgirl

Windows 7 home premium 64bit
 
 

I can't install the driver, it always got error mesage
My System SpecsSystem Spec
.

15 Apr 2019   #14
wither 2

Windows 7 Pro SP1 64 bit
 
 

What was the error?

Did you look in Control Panel?
My System SpecsSystem Spec
15 Apr 2019   #15
fansgirl

Windows 7 home premium 64bit
 
 

This happen


Attached Thumbnails
Keyboard not working-20190415_225402.jpg  
My System SpecsSystem Spec
16 Apr 2019   #16
fansgirl

Windows 7 home premium 64bit
 
 

Update:

When I tried power drain thing, my keyboard work again for about 30minutes then it not responding again
My System SpecsSystem Spec
4 Weeks Ago   #17
wither 2

Windows 7 Pro SP1 64 bit
 
 

Try right clicking on one those synaptics driver updates and selecting run as administator.
My System SpecsSystem Spec
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 Keyboard not working




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