Keyboard not working

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  1. Posts : 42
    Windows 7 home premium 64bit
    Thread Starter
       #11

    On VAIO hardware diagnostics there no error
      My Computer


  2. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #12

    Good morning fansgirl-

    I can only surmise that your friend did something with the fn keys that's causing the behavior such as starting the VAIO gallery.

    If you go to Control Panel, Keyboard, is there an option for setting your keyboard to the defaults?

    I was going to suggest that you download/install a driver from Sony but they no longer have drivers for your system. The only thing they have is updates for VAIO Care and VAIO Creations.

    I did find a Synaptics touch pad driver here-

    Sony VPCEA36FM Drivers Download for Windows 10, 8.1, 7, Vista, XP

    If none of that helps, I suggest posting your problem at the following link-

    Customer Community
      My Computer


  3. Posts : 42
    Windows 7 home premium 64bit
    Thread Starter
       #13

    I can't install the driver, it always got error mesage
      My Computer


  4. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #14

    What was the error?

    Did you look in Control Panel?
      My Computer


  5. Posts : 42
    Windows 7 home premium 64bit
    Thread Starter
       #15

    This happen
    Attached Thumbnails Attached Thumbnails Keyboard not working-20190415_225402.jpg  
      My Computer


  6. Posts : 42
    Windows 7 home premium 64bit
    Thread Starter
       #16

    Update:

    When I tried power drain thing, my keyboard work again for about 30minutes then it not responding again
      My Computer


  7. Posts : 2,246
    Windows 7 Pro SP1 64 bit
       #17

    Try right clicking on one those synaptics driver updates and selecting run as administator.
      My Computer


 
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