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Windows 7: Toshiba laptop doesn't wake up from sleep.

20 May 2019   #1
sunsetlover

Win 7 Ultimate 32-bit
 
 
Toshiba laptop doesn't wake up from sleep.

This is an old Toshiba laptop that I use as back-up. Two days ago I clicked on "sleep" instead of "shut down", because I knew I wasn't going to use it for a few days.

Today I get a black screen when I power it on. I tried all the usual solutions: removed battery, unplugged from both laptop and wall socket, pressed power button for 30 seconds. When I power it on, the laptop is still "sleeping" basically. I noticed only the power and battery lights are on. The hard drive light is not coming on at all.

First time I put this laptop to "sleep". So I cannot compare with any previous experience. Obviously it was a bad decision, but it borders on the absurd. This laptop was working just fine.

Could it be another culprit here? Like the CMOS battery?

Thank you all.


My System SpecsSystem Spec
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20 May 2019   #2
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi sunsetlover, can you boot into Safe Mode?
My System SpecsSystem Spec
20 May 2019   #3
sunsetlover

Win 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by Paul Black View Post
Hi sunsetlover, can you boot into Safe Mode?
No, it's only a black screen. I clicked power button and F8 at the same time, nothing. I also clicked Fn+F3 (toggles sleep mode), nothing.

I also noticed that the power adaptor doesn't charge the battery, no amber light. The adaptor brick is good, as I tested it on another Toshiba laptop I have. What implications this may have? There may be power management issues? or the power socket on the laptop is shot?

I also reinstalled the RAM modules, no good. Not sure if that made things worse.
My System SpecsSystem Spec
.

20 May 2019   #4
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Quote:
The hard drive light is not coming on at all.
Did you try boot media and see if you can coax the HD into starting up? Just opening it in explorer might do the trick.

17514x86.iso
17514x64-v10.iso
My System SpecsSystem Spec
20 May 2019   #5
sunsetlover

Win 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by SIW2 View Post
Did you try boot media and see if you can coax the HD into starting up? Just opening it in explorer might do the trick.

17514x86.iso
17514x64-v10.iso
That's a good idea. I just tried it with a repair disk that I have, nothing, no hard disk activity at all.

The only lights that are on are the plugged-in and power lights. It looks like the hard disk didn't enter "sleep" mode, it entered "death" mode.
My System SpecsSystem Spec
20 May 2019   #6
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

Doesn't sound good. Did you try reseating the cables to the HD? It is not an uncommon issue with laptops - especially if they are jarred in some way.
My System SpecsSystem Spec
20 May 2019   #7
sunsetlover

Win 7 Ultimate 32-bit
 
 

Quote   Quote: Originally Posted by SIW2 View Post
Doesn't sound good. Did you try reseating the cables to the HD? It is not an uncommon issue with laptops - especially if they are jarred in some way.
No I didn't try that, I'll try it later.

I was thinking about the CMOS battery, because I was getting the "CMOS checksum bad" error sometimes. Can this battery wreak havoc like this?

This is just a back up laptop, it has no data that I don't have on my primary laptop. But it does have my favorite OS, which is why I'm here.

Thank you all.
My System SpecsSystem Spec
.
20 May 2019   #8
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

It is easy if it turns out to be the battery, they are only pennies to buy.
My System SpecsSystem Spec
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 Toshiba laptop doesn't wake up from sleep.




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