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Windows 7: Touchpad and USB does not work after fresh install

16 Jun 2019   #21
bbaker6212

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by bbaker6212 View Post
here is the full list - I exported everything, all the drivers listed.
List of drivers on Pastebin

Sorry, the Win10 box has Portuguese language installed.
Here's an English translation of that pastebin if it helps identify drivers.
huh, that `tree` only showed the .inf files.
here is a dir of all the .sys exported drivers:
Pastebin of `dir /s *.sys`


My System SpecsSystem Spec
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16 Jun 2019   #22
Megahertz07

Windows 7 HP 64
 
 

Download intel_usb3_200series
Extract to a folder
Open device manager go to the USB and update the driver - Browse to the extracted Intel USB folder

Onde v. obteve a iso de instalação?
My System SpecsSystem Spec
16 Jun 2019   #23
bbaker6212

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
Onde v. obteve a iso de instalação?
well I'm kinda ashamed to admit it, but it was the first one I found ( just for testing of course! ) that booted up with working touchpad *and* did not give that "CD/DVD driver missing" error: Windows 7 AIl in One 32 / 64 Bit ISO May 2019 Download

Btw for anyone following this thread, Lenovo still provides the Windows 7 64bit QCA9377 wifi driver that will work for this Lenovo Ideapad 330s notebook; a (Qualcomm Atheros QCA9377 802.11ac) the file is called k3wlg24us17.exe on the Lenovo Support site. Apparently it is/was also used in some of their Lenovo ThinkCentre systems. Note: I'd like to swap this wireless-ac card for a better one... an Intel wireless-ac 3165 8265 or 9260 so please post if you know of Win7 64bit drivers for any of them that would be helpful.
My System SpecsSystem Spec
.

16 Jun 2019   #24
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

They don't look like win7 drivers. What is the betting the boot.wim and setup files are win8.1 or win10.

It is worth trying the drivers Mega posted.
My System SpecsSystem Spec
16 Jun 2019   #25
Megahertz07

Windows 7 HP 64
 
 

Did the USB 200 worked?
Does your laptop has Intel graphics (6xx)? If so I have a patch to install the drivers on it.
My System SpecsSystem Spec
16 Jun 2019   #26
bbaker6212

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
Download intel_usb3_200series
Extract to a folder
Open device manager go to the USB and update the driver - Browse to the extracted Intel USB folder

Onde v. obteve a iso de instalação?
@Megahertz07 duuuude! thank you so much. It worked. It's like magic to have my USB working after so many tries, and a connected mouse.
Now on to the next... tracking down the touchpad driver.
My System SpecsSystem Spec
16 Jun 2019   #27
bbaker6212

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
Did the USB 200 worked?
Does your laptop has Intel graphics (6xx)? If so I have a patch to install the drivers on it.
@Megahertz07 yes it did. USB ports working now. Thanks much! Yes it has Intel Graphics 620 (see below).

Device info from Lenovo 330S-15IKB (via Linux hardinfo report)
Note: I'm running Win7 on the nearly identical 14" version (Lenovo IdeaPad 330S-14IKB 81F4018RGE)

Graphics Processors
-------------------

-GPUs-
drm-card0 : Intel Corporation UHD Graphics 620

PCI Devices
-----------

-PCI Devices-
0000:00:00.0 : Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers
0000:00:02.0 : Intel Corporation UHD Graphics 620
0000:00:04.0 : Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
0000:00:14.0 : Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller
0000:00:14.2 : Intel Corporation Sunrise Point-LP Thermal subsystem
0000:00:15.0 : Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0
0000:00:16.0 : Intel Corporation Sunrise Point-LP CSME HECI #1
0000:00:17.0 : Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode]
0000:00:1c.0 : Intel Corporation Sunrise Point-LP PCI Express Root Port #6
0000:00:1d.0 : Intel Corporation Sunrise Point-LP PCI Express Root Port #9
0000:00:1f.0 : Intel Corporation Sunrise Point LPC Controller/eSPI Controller
0000:00:1f.2 : Intel Corporation Sunrise Point-LP PMC
0000:00:1f.3 : Intel Corporation Sunrise Point-LP HD Audio
0000:00:1f.4 : Intel Corporation Sunrise Point-LP SMBus
0000:01:00.0 : Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
0000:02:00.0 : Intel Corporation Device

USB Devices
-----------

-USB Devices-
002:060 : Genesys Logic, Inc. hub
002:001 : Linux Foundation 3.0 root hub
001:005 : Acer, Inc (Unknown)
001:003 : Qualcomm Atheros Communications (Unknown)
001:123 : China Resource Semico Co., Ltd (Unknown)
001:020 : [Maxxter] (Unknown)
001:118 : Genesys Logic, Inc. 4-port hub
001:001 : Linux Foundation 2.0 root hub

Input Devices
-------------

-Input Devices-
Lid Switch
Power Button
AT Translated Set 2 keyboard
PC Speaker
Ideapad extra buttons
ELAN469D:00 04F3:304B Touchpad
Integrated Camera: Integrated C
Video Bus
HDA Digital PCBeep
HDA Intel PCH Mic
HDA Intel PCH Headphone
HDA Intel PCH HDMI/DP,pcm:3
HDA Intel PCH HDMI/DP,pcm:7
HDA Intel PCH HDMI/DP,pcm:8
HDA Intel PCH HDMI/DP,pcm:9
HDA Intel PCH HDMI/DP,pcm:10
SEMICO USB Keyboard
SEMICO USB Keyboard Consumer Control
SEMICO USB Keyboard System Control
SEMICO USB Keyboard Keyboard
USB OPTICAL MOUSE
USB OPTICAL MOUSE Keyboard
USB OPTICAL MOUSE Consumer Control

-Product-
Name : 81F5
Family : ideapad 330S-15IKB
Vendor : LENOVO
Version : Lenovo ideapad 330S-15IKB
-BIOS-
Date : 10/26/2018
Vendor : LENOVO
Version : 7SCN26WW
-Board-
Name : LNVNB161216
Vendor : LENOVO
Version : SDK0J40709 WIN
My System SpecsSystem Spec
16 Jun 2019   #28
bbaker6212

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by SIW2 View Post
They don't look like win7 drivers. What is the betting the boot.wim and setup files are win8.1 or win10.
It is worth trying the drivers Mega posted.
@SIW2 yes the USB drivers Mega posted worked and USB ports are now working. Dunno about your boot.wim comment but again regardless of W8.1/W10 the touchpad is working during Live-USB boot/install just not upon post-install reboot.

I grepped for "touch" all the .inf files extracted from boot.wim and found this in the INF/errata.inf file, so I'm wondering if one of these could be what is running correctly during live-usb installation:
;
; Synaptics Touch Driver Module Name.
;
SYNAPTICS_TOUCH_DRV = "SynapticsTouch.sys"
;
; Foxconn Touch Driver Module Name.
;
FOXCONN_TOUCH_DRV = "FTSTouch.sys"


Quote:
touchpad info via Linux:
Bus=0018 Vendor=04f3 Product=304b Version=0100
Name="ELAN469D:00 04F3:304B Touchpad"
Phys=i2c-ELAN469D:00
Sysfs=/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-4/i2c-ELAN469D:00/0018:04F3:304B.0003/input/input9
also, dunno if it could cause problems with the touchpad but I still have these other device errors...


Attached Thumbnails
Touchpad and USB does not work after fresh install-img_20190616_211734.jpg  
My System SpecsSystem Spec
16 Jun 2019   #29
Megahertz07

Windows 7 HP 64
 
 

For the Intel graphics (620)
Download and extract to a folder win64_154519.4678.zip
Replace win64_154519.4678_W7\Graphics\igdlh64.inf with the one is attached here (rename from igdlh64.inf.txt to igdlh64.inf)
Run setup and reboot.

For the chipset, apply the hotfix first
Chipset hot fix http://download.gigabyte.us/FileList...0series_64.zip
Intel Inf http://download.gigabyte.us/FileList..._intel_rs3.zip


Attached Files
File Type: txt igdlh64.inf.txt (411.3 KB, 5 views)
My System SpecsSystem Spec
16 Jun 2019   #30
SIW2

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

For the touchpad, you would be better getting the problem PNP device ID from windows and searching the net for it.
MSinfo32 >components>problem devices
My System SpecsSystem Spec
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 Touchpad and USB does not work after fresh install




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