Touchpad and USB does not work after fresh install

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  1. Posts : 40
    Windows 7 Home Premium x64
    Thread Starter
       #21

    bbaker6212 said:
    here is the full list - I exported everything, all the drivers listed.
    List of drivers on Pastebin

    Sorry, the Win10 box has Portuguese language installed.
    Here's an English translation of that pastebin if it helps identify drivers.
    huh, that `tree` only showed the .inf files.
    here is a dir of all the .sys exported drivers:
    Pastebin of `dir /s *.sys`
      My Computer


  2. Posts : 7,351
    Windows 7 HP 64
       #22

    Download intel_usb3_200series
    Extract to a folder
    Open device manager go to the USB and update the driver - Browse to the extracted Intel USB folder

    Onde v. obteve a iso de instalação?
      My Computers


  3. Posts : 40
    Windows 7 Home Premium x64
    Thread Starter
       #23

    Megahertz07 said:
    Onde v. obteve a iso de instalação?
    well I'm kinda ashamed to admit it, but it was the first one I found ( just for testing of course! ) that booted up with working touchpad *and* did not give that "CD/DVD driver missing" error: Windows 7 AIl in One 32 / 64 Bit ISO May 2019 Download

    Btw for anyone following this thread, Lenovo still provides the Windows 7 64bit QCA9377 wifi driver that will work for this Lenovo Ideapad 330s notebook; a (Qualcomm Atheros QCA9377 802.11ac) the file is called k3wlg24us17.exe on the Lenovo Support site. Apparently it is/was also used in some of their Lenovo ThinkCentre systems. Note: I'd like to swap this wireless-ac card for a better one... an Intel wireless-ac 3165 8265 or 9260 so please post if you know of Win7 64bit drivers for any of them that would be helpful.
    Last edited by bbaker6212; 16 Jun 2019 at 17:27.
      My Computer


  4. Posts : 16,161
    7 X64
       #24

    They don't look like win7 drivers. What is the betting the boot.wim and setup files are win8.1 or win10.

    It is worth trying the drivers Mega posted.
      My Computers


  5. Posts : 7,351
    Windows 7 HP 64
       #25

    Did the USB 200 worked?
    Does your laptop has Intel graphics (6xx)? If so I have a patch to install the drivers on it.
      My Computers


  6. Posts : 40
    Windows 7 Home Premium x64
    Thread Starter
       #26

    Megahertz07 said:
    Download intel_usb3_200series
    Extract to a folder
    Open device manager go to the USB and update the driver - Browse to the extracted Intel USB folder

    Onde v. obteve a iso de instalação?
    @Megahertz07 duuuude! thank you so much. It worked. It's like magic to have my USB working after so many tries, and a connected mouse.
    Now on to the next... tracking down the touchpad driver.
    Last edited by bbaker6212; 16 Jun 2019 at 19:08.
      My Computer


  7. Posts : 40
    Windows 7 Home Premium x64
    Thread Starter
       #27

    Megahertz07 said:
    Did the USB 200 worked?
    Does your laptop has Intel graphics (6xx)? If so I have a patch to install the drivers on it.
    @Megahertz07 yes it did. USB ports working now. Thanks much! Yes it has Intel Graphics 620 (see below).

    Device info from Lenovo 330S-15IKB (via Linux hardinfo report)
    Note: I'm running Win7 on the nearly identical 14" version (Lenovo IdeaPad 330S-14IKB 81F4018RGE)

    Graphics Processors
    -------------------

    -GPUs-
    drm-card0 : Intel Corporation UHD Graphics 620

    PCI Devices
    -----------

    -PCI Devices-
    0000:00:00.0 : Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers
    0000:00:02.0 : Intel Corporation UHD Graphics 620
    0000:00:04.0 : Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
    0000:00:14.0 : Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller
    0000:00:14.2 : Intel Corporation Sunrise Point-LP Thermal subsystem
    0000:00:15.0 : Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0
    0000:00:16.0 : Intel Corporation Sunrise Point-LP CSME HECI #1
    0000:00:17.0 : Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode]
    0000:00:1c.0 : Intel Corporation Sunrise Point-LP PCI Express Root Port #6
    0000:00:1d.0 : Intel Corporation Sunrise Point-LP PCI Express Root Port #9
    0000:00:1f.0 : Intel Corporation Sunrise Point LPC Controller/eSPI Controller
    0000:00:1f.2 : Intel Corporation Sunrise Point-LP PMC
    0000:00:1f.3 : Intel Corporation Sunrise Point-LP HD Audio
    0000:00:1f.4 : Intel Corporation Sunrise Point-LP SMBus
    0000:01:00.0 : Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter
    0000:02:00.0 : Intel Corporation Device

    USB Devices
    -----------

    -USB Devices-
    002:060 : Genesys Logic, Inc. hub
    002:001 : Linux Foundation 3.0 root hub
    001:005 : Acer, Inc (Unknown)
    001:003 : Qualcomm Atheros Communications (Unknown)
    001:123 : China Resource Semico Co., Ltd (Unknown)
    001:020 : [Maxxter] (Unknown)
    001:118 : Genesys Logic, Inc. 4-port hub
    001:001 : Linux Foundation 2.0 root hub

    Input Devices
    -------------

    -Input Devices-
    Lid Switch
    Power Button
    AT Translated Set 2 keyboard
    PC Speaker
    Ideapad extra buttons
    ELAN469D:00 04F3:304B Touchpad
    Integrated Camera: Integrated C
    Video Bus
    HDA Digital PCBeep
    HDA Intel PCH Mic
    HDA Intel PCH Headphone
    HDA Intel PCH HDMI/DP,pcm:3
    HDA Intel PCH HDMI/DP,pcm:7
    HDA Intel PCH HDMI/DP,pcm:8
    HDA Intel PCH HDMI/DP,pcm:9
    HDA Intel PCH HDMI/DP,pcm:10
    SEMICO USB Keyboard
    SEMICO USB Keyboard Consumer Control
    SEMICO USB Keyboard System Control
    SEMICO USB Keyboard Keyboard
    USB OPTICAL MOUSE
    USB OPTICAL MOUSE Keyboard
    USB OPTICAL MOUSE Consumer Control

    -Product-
    Name : 81F5
    Family : ideapad 330S-15IKB
    Vendor : LENOVO
    Version : Lenovo ideapad 330S-15IKB
    -BIOS-
    Date : 10/26/2018
    Vendor : LENOVO
    Version : 7SCN26WW
    -Board-
    Name : LNVNB161216
    Vendor : LENOVO
    Version : SDK0J40709 WIN
      My Computer


  8. Posts : 40
    Windows 7 Home Premium x64
    Thread Starter
       #28

    SIW2 said:
    They don't look like win7 drivers. What is the betting the boot.wim and setup files are win8.1 or win10.
    It is worth trying the drivers Mega posted.
    @SIW2 yes the USB drivers Mega posted worked and USB ports are now working. Dunno about your boot.wim comment but again regardless of W8.1/W10 the touchpad is working during Live-USB boot/install just not upon post-install reboot.

    I grepped for "touch" all the .inf files extracted from boot.wim and found this in the INF/errata.inf file, so I'm wondering if one of these could be what is running correctly during live-usb installation:
    ;
    ; Synaptics Touch Driver Module Name.
    ;
    SYNAPTICS_TOUCH_DRV = "SynapticsTouch.sys"
    ;
    ; Foxconn Touch Driver Module Name.
    ;
    FOXCONN_TOUCH_DRV = "FTSTouch.sys"


    touchpad info via Linux:
    Bus=0018 Vendor=04f3 Product=304b Version=0100
    Name="ELAN469D:00 04F3:304B Touchpad"
    Phys=i2c-ELAN469D:00
    Sysfs=/devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-4/i2c-ELAN469D:00/0018:04F3:304B.0003/input/input9
    also, dunno if it could cause problems with the touchpad but I still have these other device errors...
    Attached Thumbnails Attached Thumbnails Touchpad and USB does not work after fresh install-img_20190616_211734.jpg  
    Last edited by bbaker6212; 16 Jun 2019 at 19:47.
      My Computer


  9. Posts : 7,351
    Windows 7 HP 64
       #29

    For the Intel graphics (620)
    Download and extract to a folder win64_154519.4678.zip
    Replace win64_154519.4678_W7\Graphics\igdlh64.inf with the one is attached here (rename from igdlh64.inf.txt to igdlh64.inf)
    Run setup and reboot.

    For the chipset, apply the hotfix first
    Chipset hot fix http://download.gigabyte.us/FileList...0series_64.zip
    Intel Inf http://download.gigabyte.us/FileList..._intel_rs3.zip
    Touchpad and USB does not work after fresh install Attached Files
      My Computers


  10. Posts : 16,161
    7 X64
       #30

    For the touchpad, you would be better getting the problem PNP device ID from windows and searching the net for it.
    MSinfo32 >components>problem devices
      My Computers


 
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