USB Device not Recognised

I got the image on my Win7 Home Prem. 32bit Laptop when nothing was connected to it.

Hi Roderunner,

Roderunner said:

I got the image on my Win7 Home Prem. 32bit Laptop when nothing was connected to it.

That's strange.

[1] When you last used a USB, did you remove it safely?

[2] Check for any yellow triangles in the Device Manager [Start => Control Panel => Device Manager => Expand ALL nodes]?

[3] Does the message still appear after a reboot?

I hope this helps!

Hi Paul, just remembered I have used a cordless usb mouse on my laptop for so long I forgot about it.
I always use safely remove. I also saw a yellow tick in Device Manager. I uninstalled it, the mouse continued to work. I then rebooted and got this.

Hi Roderunner,

Roderunner said:

Hi Paul, just remembered I have used a cordless usb mouse on my laptop for so long I forgot about it.
I always use safely remove. I also saw a yellow tick in Device Manager. I uninstalled it, the mouse continued to work. I then rebooted and got this.

Very strange! You might have to wait and see if the message reappears!

You can also check for any problems by clicking Start => Run, in the search box type msinfo32 => Enter => Components. If there are still any problem drivers they will be shown on the right-hand side of the Components screen. When it is blank, you are good to go.

I hope this helps!

Hi Paul, there is no entry to safely remove mouse usb controller.
My mouse batterys are almost new.
I tried clearing the tray notifications icons by stopping/restarting explorer.exe plus Ccleaner.
I can press fn key & F7 to temporarily stop the touch pad. (it restarts on reboot)
I tried a different port for the mouse usb. no change.

Hi Roderunner,

Roderunner said:

I tried clearing the tray notifications icons by stopping/restarting explorer.exe plus Ccleaner.
I can press fn key & F7 to temporarily stop the touch pad. (it restarts on reboot)
I tried a different port for the mouse usb. no change.

Did you try the below as a sort of double check?

You can also check for any problems by clicking Start => Run, in the search box type msinfo32 => Enter => Components. If there are still any problem drivers they will be shown on the right-hand side of the Components screen. When it is blank, you are good to go.

Paul Black said:

Hi Roderunner,



Did you try the below as a sort of double check?

You can also check for any problems by clicking Start => Run, in the search box type msinfo32 => Enter => Components. If there are still any problem drivers they will be shown on the right-hand side of the Components screen. When it is blank, you are good to go.

Yes as in my image above.

Hi Roderunner,

Roderunner said:

Yes as in my image above.

You wanted me to do this,

You can also check for any problems by clicking Start => Run, in the search box type msinfo32 => Enter => Components. If there are still any problem drivers they will be shown on the right-hand side of the Components screen. When it is blank, you are good to go

.
Can you post an image when you do so please.