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#11
It looks like you're using Win 10. Perhaps you should post in the Ten Forum.
What does customized by Xotic mean?
Also, what is the version of Bluetooth you have-
How To Check Bluetooth Version In Windows 10
Last edited by wither 2; 20 Jul 2019 at 10:53. Reason: Ask additional question
Kind of confusing. Your System Specs say it's ACER. Then you mentioned you have a MSI model. Perhaps you should update the System Specs to your actual configuration.
According to the chart in that link, you're using Bluetooth 4.0.
I'm short for time this morning. Will talk more with you a little later. Anyone else is welcome to join in.