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Windows 7: Windows 7 Prof x64 and HP OfficeJet J5780 printer

26 Nov 2009   #1

W7 Prof 64 bit
Windows 7 Prof x64 and HP OfficeJet J5780 printer

Can't get the system to find/recognize this HP printer. I tried using the Vista x64 driver with the compatibility and administrator selections.

Any ideas would be appreciated.

My System SpecsSystem Spec
26 Nov 2009   #2

Microsoft Community Contributor Award Recipient


Hi McSeven, welcome to the Seven Forums.

Do this:
  • Disconnect your printer
  • Uninstall all printer drivers you have installed
  • Open Devices and Printers (Click Start, write devices to the search field and press Enter)
  • Click Add a printer
  • Click Add a local printer
  • Check that Use an existing port is selected, showing LPT1, click Next
  • Choose HP from Manufacturer list and HP Officejet J5700 series from Printers list
    Windows 7 Prof x64 and HP OfficeJet J5780 printer-j5780.png
  • Click Next, follow the instructions given by setup
  • Connect the printer only when setup asks you to do it

It should work now.


My System SpecsSystem Spec
26 Nov 2009   #3

W7 Prof 64 bit

Thanks very much, it works!
My System SpecsSystem Spec

20 Oct 2014   #4

Windows 7 x64
I tired

I tried your method, but all I got was anohter basic driver. Any idea on how to get the full version of the j5780 hp AIO? I have a Compaq laptop with windows 7 x64.
My System SpecsSystem Spec
20 Oct 2014   #5

Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP

This is a large file but not out of the ordinary:
Software & driver downloads HP Officejet J5730 All-in-One Printer | HP® Support
There's a Full Feature version and a Basic version.
My System SpecsSystem Spec

 Windows 7 Prof x64 and HP OfficeJet J5780 printer

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