Keyboard not working on newly installed HanStar Motherboard

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  1. Posts : 106
    Windows 7 64bit Service Pack 1
       #1

    Keyboard not working on newly installed HanStar Motherboard


    Hi there
    I have recently installed a HanStar motherboard into a HP Pavilion G6 notebook 64 bit
    These number might help you;
    Serial number: CNF1159TXY
    Product number: LF157UA#ABA
    After I booted it up and went into the BIOS for the settings etc. I pressed F10 saved and exited.
    I then booted it up and arrived at the desktop only to find that the Keyboard does not work.
    So I switched it off and disconnected the battery unscrewed the retaining screw for the keyboard and re-seated the ribbon cable closed it all up and booted back up again.
    Still no keyboard.
    The question is do you know anywhere I can download the drivers for this motherboard.
    This is the detail from the seller
    Top quality , For HP laptop mainboard 638856-001 G4 G6 G7 laptop motherboard.
    Everything else is working fine including the touchpad.
    Please help.
    Kind regards
    Tony
      My Computer


  2. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #2

    Hi sheffieldyorky,

    If you can, run MS_Info32_Find_Problem_Devices.bat [Option [2] from here => BATCH PROGRAMS [Standalone] and then upload the results using the tutorial at the bottom of the above link [Upload to SevenForums . . .]. It might helptie down any errors!

    I hope this helps!
      My Computer


  3. Posts : 106
    Windows 7 64bit Service Pack 1
    Thread Starter
       #3

    Hi there
    Thanks for that
    I will transfer this page to the HP and run it
    The next will be the results
      My Computer


  4. Posts : 106
    Windows 7 64bit Service Pack 1
    Thread Starter
       #4

    Hi Paul
    "Smart screen filter" is stopping me.
    I found a way round it ! ! !
    I ran [ CHKDSK > SCAN.LOG ]
    But it flashed up on the screen to quick for me to grab it.
    I then found a thread on another Forum
    Create batch file to log chkdsk results

    Using his advice I inputted the following;

    CHKDSK > SCAN.10072019.LOG

    Nothing, I must be doing something wrong
    Last edited by sheffieldyorky; 07 Oct 2019 at 10:50. Reason: New information
      My Computer


  5. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #5

    Hi sheffieldyorky,

    sheffieldyorky said:
    "Smart screen filter" is stopping me!
    [1] Try using Google Chrome [if you have it installed].
    [2] Disable SmartScreen filter temporarily in I.E.

    Open I.E. => Tools => SmartScreen filter => Turn off SmartScreen filter => follow prompt.

    To turn it back on after, reverse the above.

    I hope this helps!
      My Computer


  6. Posts : 106
    Windows 7 64bit Service Pack 1
    Thread Starter
       #6

    Hi Paul
    Thanks for that.
    I ran "Command Prompt" as administrator and did that way.
    I then took a photo please see attachment.
    From what I can see there doesn't look like anything bad unless I might be wrong
    P.S sorry about the lower half white-ish bit
    Attached Thumbnails Attached Thumbnails Keyboard not working on newly installed HanStar Motherboard-hp-pavilion.jpg  
      My Computer


  7. Posts : 6,021
    Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
       #7

    Hi sheffieldyorky,

    sheffieldyorky said:
    I ran "Command Prompt" as administrator and did that way.
    I then took a photo please see attachment.
    From what I can see there doesn't look like anything bad unless I might be wrong.
    P.S sorry about the lower half white-ish bit.
    That is chkdsk, which looks OK though!

    That is not the batch script I asked you to run!
      My Computer


  8. Posts : 106
    Windows 7 64bit Service Pack 1
    Thread Starter
       #8

    I now have an update or sorts;
    As you are aware I have been using an external USB keyboard.
    I have also been using a wireless mouse.
    I had a blank text document open but the USB keyboard was not plugged in.
    I somehow caught one of the keys or something like that and I got a succession of ]]]]]]]]]]]]]]
    I stopped that by closing the text document and reopened it again no ]]]]]]]] so I'm thinking that the keyboard is working.
    So I started off from the top and this is the results;
    Pressed 1 received the following;
    Windows help and support box
    Pressed 2 received the following;
    Libraries
    Pressed 3 received the following;
    Welcome to Windows Media player
    Pressed 4 received the following;
    User account control (and in the box) hpDST.exe
    Pressed 5 received the following;
    Windows Live Essentials
    The following gave me the option "accept or decline"
    With my mouse I navigate to "decline"
    I clicked "yes"
    Brings up ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]] continually
    So I closed that text document
    Pressed 6 received the following;
    Problem loading page ( I am already online as per Wi-Fi)
    Pressed 7 received the following;
    Speed dial (this came via Opera)
    Pressed 8 received the following;
    Nothing on screen
    Pressed 9 received the following;
    Nothing on screen
    Pressed 0 received the following;
    Nothing on screen
    That's where I finished
    So the keyboard is working but in some haphazard way
    I was wondering if it is a sticky keyboard keys i.e.
    Motherboard, HDD are both ok, because I use the external keyboard and I can do everything go online etc.
    The only fault goes back to the keyboard.
    This machine came to me as it would not boot up and upon inspection I found what looked like fluid damage on the motherboard.
    So I replaced the motherboard and processor.
    Hence my thinking about sticky keyboard.
    Is there any way of taking the keyboard away from the machine and testing it via the ribbon cable ?
    I was thinking of using the old motherboard laid on my bench and plugging the keyboard and then with a millimetre set on Ohms tap the various keys.
    What's your thoughts
      My Computer


  9. Posts : 7,351
    Windows 7 HP 64
       #9

    sheffieldyorky said:
    I now have an update or sorts;
    As you are aware I have been using an external USB keyboard.
    I have also been using a wireless mouse.
    I had a blank text document open but the USB keyboard was not plugged in.
    I somehow caught one of the keys or something like that and I got a succession of ]]]]]]]]]]]]]]
    I stopped that by closing the text document and reopened it again no ]]]]]]]] so I'm thinking that the keyboard is working.
    So I started off from the top and this is the results;
    Pressed 1 received the following;
    Windows help and support box
    Pressed 2 received the following;
    Libraries
    Pressed 3 received the following;
    Welcome to Windows Media player
    Pressed 4 received the following;
    User account control (and in the box) hpDST.exe
    Pressed 5 received the following;
    Windows Live Essentials
    The following gave me the option "accept or decline"
    With my mouse I navigate to "decline"
    I clicked "yes"
    Brings up ]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]]] continually
    So I closed that text document
    Pressed 6 received the following;
    Problem loading page ( I am already online as per Wi-Fi)
    Pressed 7 received the following;
    Speed dial (this came via Opera)
    Pressed 8 received the following;
    Nothing on screen
    Pressed 9 received the following;
    Nothing on screen
    Pressed 0 received the following;
    Nothing on screen
    That's where I finished
    So the keyboard is working but in some haphazard way
    I was wondering if it is a sticky keyboard keys i.e.
    Motherboard, HDD are both ok, because I use the external keyboard and I can do everything go online etc.
    The only fault goes back to the keyboard.
    This machine came to me as it would not boot up and upon inspection I found what looked like fluid damage on the motherboard.
    So I replaced the motherboard and processor.
    Hence my thinking about sticky keyboard.
    Is there any way of taking the keyboard away from the machine and testing it via the ribbon cable ?
    I was thinking of using the old motherboard laid on my bench and plugging the keyboard and then with a millimetre set on Ohms tap the various keys.
    What's your thoughts
    Seems to me that some keys are stick.

    Open the case and detach the keyboard flat / ribbon cable.
    Using an external keyboard, does all work good?
      My Computers


  10. Posts : 106
    Windows 7 64bit Service Pack 1
    Thread Starter
       #10

    Megahertz07 said:
    Does the keyboard work on BIOS and when you boot a Win 7 installation disk?
    You said that the computer was with a damaged MoBo. Where does the HDD come from? Is the same used on the failed MoBo?
    Did you do a clean install after replacing the MoBo?
    After installing the mobo I booted up and Regarding the BIOS the answer is "no"
    So thinking that it might be a corrupt HDD I used my test HDD, just a basic OS nothing else it's on 60GB
    I tried again and still nothing.
    I flipped it over and re-seated the "keyboard ribbon" and booted up once again.
    But it all works fine with the USB keyboard
    I can only put it down to two things "Motherboard keyboard drivers" or the actual keyboard being faulty.
    On one final thing once I found out that the test HDD worked fine i inserted the original HDD and that booted up a treat.




    Megahertz07 said:
    Seems to me that some keys are stick.

    Open the case and detach the keyboard flat / ribbon cable.
    Using an external keyboard, does all work good?

    Yes using an external keyboard everything works just fine.
      My Computer


 
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