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Windows 7: Epson XP-640 Printer Install

2 Weeks Ago   #1
brandofamily

Windows 7 Home Premium 64bit
 
 
Epson XP-640 Printer Install

I uninstalled the printer to try to clear up a driver issue using the uninstall option in device manager. I then uninstalled all the associated programs thru the programs and features window.
Now trying to reinstall using files from Epson site.
Install hung at 10% for hours. I let it continue to run over night. Woke up to find it showing negative % values and counting up to zero at this point.
Any ideas? I have never seen this before.


My System SpecsSystem Spec
.
2 Weeks Ago   #2
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi brandofamily,

Quote   Quote: Originally Posted by brandofamily View Post
I uninstalled the printer to try to clear up a driver issue using the uninstall option in device manager. I then uninstalled all the associated programs thru the programs and features window.
Now trying to reinstall using files from Epson site.
Install hung at 10% for hours. I let it continue to run over night. Woke up to find it showing negative % values and counting up to zero at this point.
Rather than try and correct the error, I suggest you Download and run Revo Uninstaller [FREE] from here => Revo Uninstaller.

It starts with the programs built-in [default] uninstall process if there is one and then prompts you for additional cleaning. Select scan for leftover items and select one of the options available [I usually use the Advanced Scan option], then tick everything and delete it. This will remove any registry/exe entries or leftover orphans from the original programs built-in [default] uninstall process.

Restart the computer!

Re-install.

I hope this helps!
My System SpecsSystem Spec
2 Weeks Ago   #3
brandofamily

Windows 7 Home Premium 64bit
 
 

Is this a generic uninstall program or specific to my printer? I assume generic.
Also I tried opening the link from my phone and it says cannot find server. Is this because I’m on a phone or is link broken?
Thanks.
My System SpecsSystem Spec
.

2 Weeks Ago   #4
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi brandofamily,

Quote   Quote: Originally Posted by brandofamily View Post
Is this a generic uninstall program or specific to my printer? I assume generic.
It is a generic OS uninstaller program!

Quote   Quote: Originally Posted by brandofamily View Post
Also I tried opening the link from my phone and it says cannot find server. Is this because I’m on a phone or is link broken?
[1] I just clicked on the link and it is working. Try it again!
[2] Why are you using your phone and not your computer?
[3] Are you trying to print from your phone?
My System SpecsSystem Spec
2 Weeks Ago   #5
brandofamily

Windows 7 Home Premium 64bit
 
 

Reading this on phone at work. I’m not at my computer. It’s at home.
Should I “x” out of the install screen and run the program you linked, then try the reinstall?
My System SpecsSystem Spec
2 Weeks Ago   #6
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi brandofamily,

Quote   Quote: Originally Posted by brandofamily View Post
Should I x out of the install screen and run the program you linked, then try the reinstall?
Yes, X out of the screen and then download and run it on the computer at home.
Then re-install the Epson XP-640 Printer.
My System SpecsSystem Spec
2 Weeks Ago   #7
brandofamily

Windows 7 Home Premium 64bit
 
 

Thank you for your assistance. I will run it after work today and report back.
My System SpecsSystem Spec
.
2 Weeks Ago   #8
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi brandofamily,

Quote   Quote: Originally Posted by brandofamily View Post
Thank you for your assistance. I will run it after work today and report back.
My System SpecsSystem Spec
2 Weeks Ago   #9
wither 2

Windows 7 Pro SP1 64 bit
 
 

If that doesn't help, perhaps something like Avast is preventing the file extraction (I don't know if it's gotten past that point).

In addition, if Epsom is like HP, the printer should be disconnected from the computer during the initial part of the installation.
My System SpecsSystem Spec
2 Weeks Ago   #10
brandofamily

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by wither 2 View Post
If that doesn't help, perhaps something like Avast is preventing the file extraction (I don't know if it's gotten past that point).

In addition, if Epsom is like HP, the printer should be disconnected from the computer during the initial part of the installation.
Had Avast off and printer unplugged as per instructions from Epson.
The negative percentage values showing up has me the most puzzled.
My System SpecsSystem Spec
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 Epson XP-640 Printer Install




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