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Windows 7: Turn on Travelmate p658-m webcam

05 Nov 2019   #1
joeyc100

windows 7 ultimatex64
 
 
Turn on Travelmate p658-m webcam

Does anyone know how to turn on the webcam? The user manual shows it and the device manager says the driver is installed. I cannot find the "Acer Crystal Eye Webcam" software anywhere.


My System SpecsSystem Spec
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05 Nov 2019   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Joey,

not familiar with that model, but does it have an e key, empowering,
mine also works with Fn + F2, the symbol looks a bit like a clock showing 10 to 2.


Click "Start," "All Programs," "Acer Crystal Eye Webcam" and click the program shortcut of the same name. This opens up the Webcam where you can see yourself, but it hasn't started recording yet.

note might also be under Cyberlink

Roy
My System SpecsSystem Spec
05 Nov 2019   #3
joeyc100

windows 7 ultimatex64
 
 

Thanks for your response.
There is no symbol on F2. There is no "Acer Crystal Eye Webcam" in the all programs list. Yet there appears to be a camera indentation on the bezel with a small hole next to it for an indicator lamp.
Joe.
My System SpecsSystem Spec
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06 Nov 2019   #4
wither 2

Windows 7 Pro SP1 64 bit
 
 

Would you provide the full model number for your Travelmate? I can find P658 for Vista and earlier and then Win 10.

Note that your system specs show an ASUS.
My System SpecsSystem Spec
06 Nov 2019   #5
joeyc100

windows 7 ultimatex64
 
 

ACER P658-M, SNID 64907217734. No more ASUS.
My System SpecsSystem Spec
06 Nov 2019   #6
wither 2

Windows 7 Pro SP1 64 bit
 
 

There is a download on this page-

Acer Crystal Eye Webcam 7.96.701 - Download

for the software. However, in paragraph two of the description, it says you can download it from Acer. That version is different than the latest.

In either case, open the .zip file and extract the files to a folder of your choice. Then run the setup.exe.

You should see the software in All Programs. You can also send it to your desktop. Note that if you have video editing software such as Nero, Cyberlink, Roxio, etc. that captures video, it should open your web cam from within it.
My System SpecsSystem Spec
06 Nov 2019   #7
joeyc100

windows 7 ultimatex64
 
 

Thanks. I'll try it. I have already tried Suyin driver, and Bison webcam. Neither turn on the camera, altho Bison opens a small window that seems to indicate it will work but then crashes when clicked upon.
My System SpecsSystem Spec
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07 Nov 2019   #8
joeyc100

windows 7 ultimatex64
 
 

Using the link provided, I downloaded an .exe file which when executed (after many "declines" and ignoring the opportunity to "check out and update my computer") produced a .zip file, which when unzipped produced the Suyin driver that I already had and which did nothing when installed. It appears in the Control Panel's "Programs And Features" but nowhere else, not even the Device Manager's driver for the device.
My System SpecsSystem Spec
07 Nov 2019   #9
joeyc100

windows 7 ultimatex64
 
 

As an aside: I have a small ASUS 1015p netbook which has a camera and comes with system software that produces an icon on the desktop which upon clicking shows me.
No such luck with my larger Travelmate.
My System SpecsSystem Spec
07 Nov 2019   #10
wither 2

Windows 7 Pro SP1 64 bit
 
 

One thing I noticed about all the drivers is that they say they're for Vista and some earlier OS's. None of them say Win 7 although the link I provided is supposedly from the Win 7 section. I don't know if running the .exe in Vista compatibility mode would help.

I also mentioned that there's a second download you can do from ACER.

The only drivers from Acer related to your webcam I could find for your system is the VGA drivers (your webcam is VGA). They're here-
Product Support | Acer United States

Do you have any video editing software installed in the list of programs? You got me interested in how to access my Dell webcam. Can't find any specific software provided by Dell. I can access it using Nero Video and other similar software when capturing is enabled.
My System SpecsSystem Spec
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 Turn on Travelmate p658-m webcam




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