Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: WD External Drive not initialised. SMART status unknown

2 Weeks Ago   #1
ronaroux

64bit Windows 7 Home Premium
 
 
WD External Drive not initialised. SMART status unknown

My external drive has suddenly stopped being recognized.
On connecting it is powering up, I can hear it spinning with no scratching, and it is being picked up in Device Manager. Devise Manager is not recognising any volumes on it though, and I am unable to access it all.
I checked in Disk management, but it shows an not initialised. I cannot initialise due to an unknown I/O error.
I checked in WD Data Lifeguard and this is showing the drive with an unknown SMART status but passes both tests.
I have tried backup software but as the volumes are not recognised I don't have the option to backup or clone.
is this a losing battle, or is there any way to recover the files at all?
The drive itself is under a year old, and as far as I am aware has not been dropped, damaged etc.




Attached Thumbnails
WD External Drive not initialised.  SMART status unknown-capture.jpg  
My System SpecsSystem Spec
.
2 Weeks Ago   #2
Megahertz07

Windows 7 HP 64
 
 

Sad to say but your disk seems to be dead.
On the WD diag did you noticed that the capacity is 0?

Any rotating disk works like a gyroscope and try to to remain in the same rotating plane.
If you rotate the drive (horizontal to vertical and/or vertical to horizontal) while it's working, the inside disk bents and the reading arm touches the surface. So never, ever, move the disk while it's working
In your case it looks more like the electronics has failed.
My System SpecsSystem Spec
Reply

 WD External Drive not initialised. SMART status unknown




Thread Tools




Similar help and support threads
Thread Forum
Unknown folders on external drive?
Unknown folders on external drive? Recently, in one of my external hard drives, the following folders have appeared in the drive root: 7fb7dac2bb16c4aa9c7238e97b5bcc7c empty 65c8d890d8d994d8302e43b3f93c empty 531a420f86442b4ff51cdb7b 'Setup.exe' inside
Hardware & Devices
WD external HDD 1TB Showing unallocated not initialised
Hello, My WD external HDD 1TB is showing Disk 1 unallocated not initialised also space capacity is not shown in disk management. While connecting to the system some beep sound is coming from HDD and in system it is showing USB connected successfully but not showing on my computer. Please help it...
Hardware & Devices
External HDD not show up in my computer (Not Initialised and Unknown)
Hi, my 1tb external hard drive cannot be found in 'my computer'. It can however be found in diskpart, disk managerment, and disk manager, though it does not have a drive letter, shows as unknown and is not and wont initialize. I also get a crc error when trying to do anything with it. There is no...
Hardware & Devices
HArd Disk Smart Status Bad - Western Digital
When I plug in my Western Digital it gives me the following error: "IDE Channel 2 Slave Hard Disk..... S.m.a.r.t Status Bad Warning: Immediately Back Up" It is a WD 5000YS, I guess....... It will not allow my computer to boot when I plug it in. If I connect it alone or with my other HD...
Hardware & Devices
SMART status - Unknown ?
This is a little unusual. It's an external USB 3.0 1TB 2.5" WD Usually, for all drives, you can get the health status plus the other info/stats on the drive, internal or external. So what's going on with this one?
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:39.
Twitter Facebook