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Windows 7: DVD Drive Problem

27 Nov 2009   #1
ricksname

Windows 7 Ultimate 64
 
 
DVD Drive Problem

I recently installed W7 for the first time, having been on XP for years. I had quite a few problems, mainly due to older hardware needing new drivers. I think most of my problems are now solved, except for the problem I'm having with my DVD Drive..

Whenever I put a DVD into the drive, explorer will hang for several minutes. It can successfully read a disk to some extent, as the correct icon will appear in My Computer. Generally this leads to the PC crashing and my being forced to restart.

There are no error messages related to the DVD drive in the Device Manager or anything like that. I just can't figure out whats wrong.

Many thanks for any input.


My System SpecsSystem Spec
.
27 Nov 2009   #2
torrentg

7600.20510 x86
 
 

Visit the website of the drive manufacturer for a firmware update.

If it's an older drive, the lens could be dirty or plain out failing. If you think it may be dirty and after doing firmware update, open the drive up and gently clean the lens with a q-tip and little rubbing alcohol. Dry it with q-tip after.
My System SpecsSystem Spec
27 Nov 2009   #3
whest

XP, Vista, W7 64bit Home Premium
 
 
dvd failure

Post your system specs if the firmware doesn't fix it.
My System SpecsSystem Spec
.

27 Nov 2009   #4
ricksname

Windows 7 Ultimate 64
 
 

I tried updating the firmware, this hasn't made a difference. I'm sure the drive can't need cleaning, as it was fine up until I installed W7.

I'll post DxDiag if it can help at all:

------------------
System Information
------------------
Time of this report: 11/27/2009, 23:19:16
Machine name: RICK-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 03/03/07 12:06:34 Ver: 08.00.12
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ (2 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 4096MB RAM
Page File: 1253MB used, 6934MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Radeon X1800 Series (Microsoft Corporation - WDDM)
Manufacturer: ATI Technologies Inc.
Chip type:
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_7100&SUBSYS_0B121002&REV_00
Display Memory: 2298 MB
Dedicated Memory: 508 MB
Shared Memory: 1790 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Philips 190CW
Monitor Id: PHL084A
Native Mode: 1440 x 900(p) (59.887Hz)
Output Type: DVI
Driver Name: atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64
Driver File Version: 8.14.0010.0630 (English)
Driver Version: 8.56.1.15
DDI Version: 9Ex
Driver Model: WDDM 1.0
Driver Attributes: Final Retail
Driver Date/Size: 7/14/2009 01:40:03, 4030976 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-3240-11CF-C471-182BA1C2C535}
Vendor ID: 0x1002
Device ID: 0x7100
SubSys ID: 0x0B121002
Revision ID: 0x0000
Driver Strong Name: atiilhag.inf:ATI.Mfg.NTamd64...1:ati2mtag_R520:8.56.1.15ci\ven_1002&dev_7100
Rank Of Driver: 00F42001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (Creative SB Audigy 4 (WDM))
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0008&SUBSYS_10211102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1371 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/23/2009 13:39:26, 866200 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: SPDIF Out (Creative SB Audigy 4 (WDM))
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_1102&DEV_0008&SUBSYS_10211102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1371 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 6/23/2009 13:39:26, 866200 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (Creative SB Audigy 4 (WDM))
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1371 (English)
Driver Attributes: Final Retail
Date and Size: 6/23/2009 13:39:26, 866200 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: Analog Mix (Line/CD/Aux/TAD/PC) (Creative SB Audigy 4 (WDM))
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1371 (English)
Driver Attributes: Final Retail
Date and Size: 6/23/2009 13:39:26, 866200 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: "What U Hear" (Creative SB Audigy 4 (WDM))
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1371 (English)
Driver Attributes: Final Retail
Date and Size: 6/23/2009 13:39:26, 866200 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

Description: S/PDIF-In (Creative SB Audigy 4 (WDM))
Default Sound Capture: No
Default Voice Capture: No
Driver Name: ctaud2k.sys
Driver Version: 6.00.0001.1371 (English)
Driver Attributes: Final Retail
Date and Size: 6/23/2009 13:39:26, 866200 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: USB Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC041
FF Driver: n/a

Device Name: USB Gaming Mouse
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC041
FF Driver: n/a

Device Name: Razer Lycosa
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
FF Driver: n/a

Device Name: Razer Lycosa
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x10B9, 0x5237
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x0109
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Logitech HID-compliant G5 Laser Mouse
| Vendor/Product ID: 0x046D, 0xC041
| Matching Device ID: hid\vid_046d&pid_c041&mi_00
| Upper Filters: LMouFilt
| Lower Filters: LHidFilt
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 144.0 GB
Total Space: 238.5 GB
File System: NTFS
Model: WDC WD2500KS-00MJB0 ATA Device

Drive: D:
Model: PIONEER DVD-RW DVR-111D ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), , 0 bytes

--------------
System Devices
--------------
Name: High Definition Audio Controller
Device ID: PCI\VEN_10B9&DEV_5461&SUBSYS_817F1043&REV_02\3&267A616A&0&E8
Driver: n/a

Name: PCI standard ISA bridge
Device ID: PCI\VEN_10B9&DEV_1575&SUBSYS_157510B9&REV_00\3&267A616A&0&F0
Driver: n/a

Name: Radeon X1800 Series (Microsoft Corporation - WDDM)
Device ID: PCI\VEN_1002&DEV_7100&SUBSYS_0B121002&REV_00\4&113B1CD9&0&0010
Driver: n/a

Name: Standard Dual Channel PCI IDE Controller
Device ID: PCI\VEN_10B9&DEV_5288&SUBSYS_80561043&REV_10\3&267A616A&0&F9
Driver: n/a

Name: Silicon Image SiI 3132 SATALink Controller
Device ID: PCI\VEN_1095&DEV_3132&SUBSYS_819F1043&REV_01\4&3093E07D&0&0028
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5A38&SUBSYS_59521002&REV_00\3&267A616A&0&30
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_10B9&DEV_5249&SUBSYS_00000000&REV_00\3&267A616A&0&D0
Driver: n/a

Name: Texas Instruments 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_104C&DEV_8023&SUBSYS_808B1043&REV_00\4&394CDF22&0&98D0
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5A37&SUBSYS_59521002&REV_00\3&267A616A&0&28
Driver: n/a

Name: ULi USB 2.0 Enhanced Host Controller
Device ID: PCI\VEN_10B9&DEV_5239&SUBSYS_80561043&REV_01\3&267A616A&0&E3
Driver: n/a

Name: AMD Miscellaneous Configuration
Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&267A616A&0&C3
Driver: n/a

Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_1002&DEV_5A34&SUBSYS_59521002&REV_00\3&267A616A&0&10
Driver: n/a

Name: Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4362&SUBSYS_81421043&REV_20\4&2773EA16&0&0030
Driver: n/a

Name: ULi PCI to USB Open Host Controller
Device ID: PCI\VEN_10B9&DEV_5237&SUBSYS_80561043&REV_03\3&267A616A&0&E2
Driver: n/a

Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration
Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&267A616A&0&C2
Driver: n/a

Name: PCI standard host CPU bridge
Device ID: PCI\VEN_1002&DEV_5952&SUBSYS_81941043&REV_00\3&267A616A&0&00
Driver: n/a

Name: Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4320&SUBSYS_811A1043&REV_14\4&394CDF22&0&A0D0
Driver: n/a

Name: ULi PCI to USB Open Host Controller
Device ID: PCI\VEN_10B9&DEV_5237&SUBSYS_80561043&REV_03\3&267A616A&0&E1
Driver: n/a

Name: AMD Address Map Configuration
Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&267A616A&0&C1
Driver: n/a

Name: Creative SB Audigy 4 (WDM)
Device ID: PCI\VEN_1102&DEV_0008&SUBSYS_10211102&REV_00\4&394CDF22&0&88D0
Driver: n/a

Name: ULi PCI to USB Open Host Controller
Device ID: PCI\VEN_10B9&DEV_5237&SUBSYS_80561043&REV_03\3&267A616A&0&E0
Driver: n/a

Name: AMD HyperTransport(tm) Configuration
Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&267A616A&0&C0
Driver: n/a

Name: ALi 7101 Power Management Controller
Device ID: PCI\VEN_10B9&DEV_7101&SUBSYS_80561043&REV_00\3&267A616A&0&F1
Driver: n/a

Name: ULi M5229 PCI Bus Master IDE Controller
Device ID: PCI\VEN_10B9&DEV_5229&SUBSYS_80561043&REV_C8\3&267A616A&0&F8
Driver: n/a

Name: Radeon X1800 Series Secondary (Microsoft Corporation - WDDM)
Device ID: PCI\VEN_1002&DEV_7120&SUBSYS_0B131002&REV_00\4&113B1CD9&0&0110
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16385
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
Record Queue,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,14.00.8081.0709
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,14.00.8081.0709
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16385
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16385
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16385
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16385
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16385
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16385
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16385
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16385
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16385
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16385
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16385
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16385
File Writer,0x00200000,1,0,WLXVAFilt.dll,14.00.8081.0709
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16385
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16385
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16385
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16385
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16385
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16385
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16385
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16385
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16385
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16385
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16385
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16385

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16385
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16385
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16385
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16385
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16385
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7600.16385
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16385
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16385
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16385

Audio Capture Sources:
Microphone (Creative SB Audigy ,0x00200000,0,0,qcap.dll,6.06.7600.16385
"What U Hear" (Creative SB Audi,0x00200000,0,0,qcap.dll,6.06.7600.16385
Analog Mix (Line/CD/Aux/TAD/PC),0x00200000,0,0,qcap.dll,6.06.7600.16385
S/PDIF-In (Creative SB Audigy 4,0x00200000,0,0,qcap.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16385
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16385
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16385

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16385
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16385
SB Audigy 4 Synth A [BC00],0x00200000,1,0,quartz.dll,6.06.7600.16385
SB Audigy 4 Synth B [BC00],0x00200000,1,0,quartz.dll,6.06.7600.16385

WDM Streaming Capture Devices:
,0x00000000,0,0,,
SB Audigy 4 [BC00],0x00200000,2,2,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:
SB Audigy 4 DirectMusic Synthesizer [BC00],0x00200000,1,1,ksproxy.ax,6.01.7600.16385
SB Live!2K Audio [BC00],0x00200000,1,1,ksproxy.ax,6.01.7600.16385
SB Audigy 4 Synth A [BC00],0x00200000,1,1,ksproxy.ax,6.01.7600.16385
SB Audigy 4 Synth B [BC00],0x00200000,1,1,ksproxy.ax,6.01.7600.16385
SB Audigy 4 [BC00],0x00200000,2,2,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16385

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Audio Renderers:
Speakers (Creative SB Audigy 4 ,0x00200000,1,0,quartz.dll,6.06.7600.16385
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16385
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16385
DirectSound: SPDIF Out (Creative SB Audigy 4 (WDM)),0x00200000,1,0,quartz.dll,6.06.7600.16385
DirectSound: Speakers (Creative SB Audigy 4 (WDM)),0x00200000,1,0,quartz.dll,6.06.7600.16385
SPDIF Out (Creative SB Audigy 4,0x00200000,1,0,quartz.dll,6.06.7600.16385

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0
My System SpecsSystem Spec
27 Nov 2009   #5
Qdos

 

There are loads of people with drive issues for DVD's.

The latest firmware will do no harm, but if it doesn't resolve it and if the device is an IDE type optical drive then I suggest you check that you are using an ultra DMA 80x cable, and the drive is set as master and there are no slaves sharing the ribbon.

No dice? Buy another one. Odds are W7 SP1 might provide some fixes, however it's a considerable way off at the moment.
My System SpecsSystem Spec
27 Nov 2009   #6
whest

XP, Vista, W7 64bit Home Premium
 
 

There are a couple of angles I know of that can effect this other than those mentioned and fixes -
Storage Controllers & Chipset Drivers which you can find at your motherboards site (support - downloads - type in you motherboards name or select from a list) or this site in the download section - nVIDIA Geforce 285 260 9800 275 295 GT GTX AMD ATI Radeon HD 5870 5850 5770 4890 X2 - Guru of 3D: PC Hardware Reviews

1 Fix that keeps popping up for the registry but Im not sure about this - you can export the folder by right clicking it and select export - save to your desktop - and to replace it if the fix doesnt work by just clicking on the file you saved to the desktop.

DVD DRIVE NOT WORKING CORRECTLY
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
EDIT
It's called "UpperFilters" and "LowerFilters"

You delete the upper & lower filters and reboot.

Help! DVD drive not working

Windows 7 Optical Drive Issues

Windows 7 Forums the biggest Windows 7 discussion forum, friendly help and many Windows 7 tutorials that will help you get the most out of Microsofts new Windows 7 Operating System. - Search Results for dvd rom not working
My System SpecsSystem Spec
27 Nov 2009   #7
Qdos

 

Quote   Quote: Originally Posted by whest View Post
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
EDIT
It's called "UpperFilters" and "LowerFilters"

You delete the upper & lower filters and reboot.
I read this in a post elsewhere too, but when I examined the registry I found that there were no strings for upper & lower filters on my own machine at the registry location cited; I also noted there were a significant number of posts regards BETA versions of W7 which were associated with this solution.

Hearing what Microsoft (eventually) have to say will be interesting at some point.
My System SpecsSystem Spec
27 Nov 2009   #8
Frostmourne

Windows 7 Ultimate x86-64
 
 

Can you try a new burner - if you have a 111 then buy a new 218?
My System SpecsSystem Spec
27 Nov 2009   #9
ricksname

Windows 7 Ultimate 64
 
 

Thanks for all the input guys, I'll try these all out in the morning.

One theory I wanted to suggest (I bloody hope this isn't the case).. I have two HDDs in my PC, both 250GB. Back on XP I only used the primary HDD, as I found the other would give up when trying to install anything from disk. I never got round to fixing this and the second HDD ended up just not being used. Now I've formatted and installed W7. I could've sworn I'd installed it on to the old primary HDD, but could it be that I've installed the OS on the secondary drive? Thus causing these problems? Maybe this is all not the case, just wanted to confirm.

I've also noticed a sound like the Hard Drive spinning down quite loudly every so often, which never happened before W7.
My System SpecsSystem Spec
27 Nov 2009   #10
Frostmourne

Windows 7 Ultimate x86-64
 
 

That could be due to hard disk power options. Try and find out what the advanced power management options are.
My System SpecsSystem Spec
Reply

 DVD Drive Problem




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