Network adapter and USB ports not working

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  1. Posts : 33
    windows 7 home premium 64 bit
    Thread Starter
       #11

    Internet connection problem


    Hello all. Up until a week ago I have been able to tether my phone to my pc for years without any problems. Then I had to reinstall windows 7 from the cd. The Lan is enabled. I bought a wireless adapter but it didn't work as it doesn't support 4g. Yes I did contact gigabyte support and he said about setup.exe not working is a software problem so I can't reinstall the motherboard drivers. I know how to turn tethering on my phone on, been doing it for years. Now there is no network adapter to connect.
      My Computer


  2. Posts : 0
    Windows 7 Ultimate x64
       #12

    Okay, now I have a better understanding of what's going on. Your drivers are on the Internet. When ever you build a PC (or acquire one), go to the manufacturer's website to get the latest drivers.

    Go here: GA-P67A-UD4-B3 (rev. 1.1) Support | Motherboard - GIGABYTE Global

    Chose Windows 7 32 bit or 64 bit depending on what you have there. To find out type system information in Windows search. Now find where it says "system type."

    - - - Updated - - -

    Network adapter and USB ports not working-fdcgbhdfg.jpg
      My Computer


  3. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #13

    any chance of a pic of setup.exe failure point screenshot, and why did you re-install??
    Last edited by torchwood; 29 Sep 2023 at 06:18.
      My Computer


  4. Posts : 33
    windows 7 home premium 64 bit
    Thread Starter
       #14

    Network adapter connection problem


    Hello. The whole problem is I can't go to any website at all to download drivers as there is no connection when I tether my phone via a USB cable, using phone data. It says no connection. I put the gigabyte cd in and it says setup not working. I'm not sure if I log onto gigabytes server on my phone and then download the drivers to it. This site won't let me upload a a photo. It says failed. The photo was simply going to say setup.exe not working when I put the gigabyte cd in
      My Computer


  5. Posts : 16,163
    7 X64
       #15

    have a look on the cd for the realtek lan driver.


    you shouldnt need to run setup

    - - - Updated - - -

    I have just done it - different model gigabyte but the cd contents should be similar

    Network adapter and USB ports not working-gigabyte-cd-1.jpg

    Network adapter and USB ports not working-gigabyte-cd-1-.jpg

    Network adapter and USB ports not working-gigabyte-cd-2.jpg

    Network adapter and USB ports not working-gigabyte-cd-3.jpg

    when you have located the 64 folder, open device manager, rt clcik the network adpater, select update driver , select browse., then browse to the Network Realtek ( or it might say RTL8111 ) 64 folder you found on the cd

    Network adapter and USB ports not working-gigabyte-cd-4.jpg


    Network adapter and USB ports not working-gigabyte-cd-5.jpg
      My Computers


  6. Posts : 33
    windows 7 home premium 64 bit
    Thread Starter
       #16

    Network adapter not working


    Thanks. I'll give your suggestions a try and let you know. I managed to upload a photo by reducing the size, hope it works

    - - - Updated - - -

    Hello SIW2. I followed your screen shots and I opened up the files on my gigabyte motherboard cd and it doesn't display anywhere a network folder. Thanks.
    Attached Thumbnails Attached Thumbnails Network adapter and USB ports not working-img_20230930_165614.jpg  
    Last edited by steve747; 30 Sep 2023 at 02:20.
      My Computer


  7. Posts : 7,351
    Windows 7 HP 64
       #17

    When you insert a DVD it can autorun a program. In your case it is trying to run Setup. Cancel.
    SIW2 has given you a description on how to load the LAN driver.
    - Open Device manager (C:\Windows\System32\devmgmt.msc) and search for the driver on the DVD.
      My Computers


  8. Posts : 33
    windows 7 home premium 64 bit
    Thread Starter
       #18

    Network adapter not working


    Hello Megahertz07. I tried your suggestion but no luck. There is no devmgmt.msc file. There is devmgmt only and it just takes me to the device manager and I can right click on my computer to get to that. In network adapters in device manager it says this device is working properly and yet I can't connect to any internet. Thanks
      My Computer


  9. Posts : 16,163
    7 X64
       #19

    It has probably installed the old realtek driver that comes already included win7 installation media. It will accept a more recent realtek driver if you point at it from device manager. I have done it many times.
      My Computers


  10. Posts : 33
    windows 7 home premium 64 bit
    Thread Starter
       #20

    Network adapter not working


    Hello SIW2. In device manager under network adapter it shows Microsoft ISATAP and this device is working properly. Yet I can't go to any information if it involves an internet connection. The gigabyte motherboard cd which would possibly have the drivers on it and as shown in the screen shot setup.exe not working. So I'm going around in circles.
      My Computer


 
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