Mouse issue

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  1. Posts : 10
    Windows 7 Ultimate x64/Windows XP Professional x64
       #1

    Mouse issue


    I have had windows 7 x64 for a while and suddenly, my USB mouse (OCZ Behemoth) stopped working. oddly, only the pointer stopped working, the clicker and scroll wheel work fine. It's a corded mouse, so no "new battery" comments.

    WHAT I HAVE TRIED

    • Different port
    • Device manager->Reinstall (it appeared as "Unknown USB device". it now appears as "USB Human Interface Device" but still does not work.)
    • Rolled back using System Restore to yesterday when it worked, nothing.
    • Rebooting
    • Going into my WinXP x64 install, it works there
    • putting the Behemoth in my laptop, it works.
    • Using another USB mouse on my computer (doesn't work with 3 mice that work fine on other computers)
    • Trying other USB devices in my ports (all ports work fine with a thumb drive, as well as USB devices that require power)

    POSSIBLE CAUSES

    • I recently set up a "guest" account on my computer. this is the only major change i can think of (this was removed when i used System Restore)

    IT IS NOT

    • Motherboard Drivers (USB works fine with other devices)
    • OCZ drivers (no mouse works correctly)
    • Mouse Battery (corded mouse)
    • Bad install (it worked fine for the approximate month i had Windows 7 on my computer)
    • Proprietary driver clash (self-built rig, not HP/Compaq/whatever)

    NOTES

    • I have not tried a PS/2 mouse or USB->PS/2 adapter because i do not own one.
    • The "new hardware wizard" does not pop up upon a mouse insertion
    • I am admin account
      My Computer


  2. Posts : 5,807
    Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
       #2

    Doctor Device said:
    I have had windows 7 x64 for a while and suddenly, my USB mouse (OCZ Behemoth) stopped working. oddly, only the pointer stopped working, the clicker and scroll wheel work fine. It's a corded mouse, so no "new battery" comments.

    WHAT I HAVE TRIED

    • Different port
    • Device manager->Reinstall (it appeared as "Unknown USB device". it now appears as "USB Human Interface Device" but still does not work.)
    • Rolled back using System Restore to yesterday when it worked, nothing.
    • Rebooting
    • Going into my WinXP x64 install, it works there
    • putting the Behemoth in my laptop, it works.
    • Using another USB mouse on my computer (doesn't work with 3 mice that work fine on other computers)
    • Trying other USB devices in my ports (all ports work fine with a thumb drive, as well as USB devices that require power)

    POSSIBLE CAUSES

    • I recently set up a "guest" account on my computer. this is the only major change i can think of (this was removed when i used System Restore)

    IT IS NOT

    • Motherboard Drivers (USB works fine with other devices)
    • OCZ drivers (no mouse works correctly)
    • Mouse Battery (corded mouse)
    • Bad install (it worked fine for the approximate month i had Windows 7 on my computer)
    • Proprietary driver clash (self-built rig, not HP/Compaq/whatever)

    NOTES

    • I have not tried a PS/2 mouse or USB->PS/2 adapter because i do not own one.
    • The "new hardware wizard" does not pop up upon a mouse insertion
    • I am admin account
    Nice details on your issue (helps cut down what needs to be said)

    Try this...Repair Install

    Sounds like mice in general got corrupted in your 7 installation....see if the repair install fixes it
      My Computer


  3. Posts : 9,582
    Windows 8.1 Pro RTM x64
       #3

    What does Device Manager show?
    Mouse issue-capture.png
      My Computer


  4. Posts : 10
    Windows 7 Ultimate x64/Windows XP Professional x64
    Thread Starter
       #4

    Zidane24 said:
    Doctor Device said:
    IT IS NOT

    • Bad install (it worked fine for the approximate month i had Windows 7 on my computer)
    Nice details on your issue (helps cut down what needs to be said)

    Try this...Repair Install

    Sounds like mice in general got corrupted in your 7 installation....see if the repair install fixes it
    How would this happen, exactly? and i will try when i get home from school. I'm going to try other things because i don't want to lose my sound, etc. settings. Plus, the mouse worked fine for a long time in Win7, i got it day after launch and the mouse worked great without any installation needed.
      My Computer


  5. Posts : 10
    Windows 7 Ultimate x64/Windows XP Professional x64
    Thread Starter
       #5

    Dwarf said:
    What does Device Manager show?
    it shows "HID-Compliant Mouse". before i did some driver reinstalls, it said "Unknown USB Device".
      My Computer


  6. Posts : 5,807
    Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
       #6

    Doctor Device said:
    Zidane24 said:
    Doctor Device said:
    IT IS NOT

    • Bad install (it worked fine for the approximate month i had Windows 7 on my computer)

    Nice details on your issue (helps cut down what needs to be said)

    Try this...Repair Install

    Sounds like mice in general got corrupted in your 7 installation....see if the repair install fixes it
    How would this happen, exactly? and i will try when i get home from school.
    If your asking how mice in general got corrupted...I don't have a clear concise answer of why. In your notes above you mention that you only made a guest account as a major change. It would be a stretch to say this was the cause. Unless you might be forgetting anything else you did to the computer (such as installing a program...) than this might just be a fluke...

    The repair install is the same as an upgrade install...it is just with itself. This means that you replace the Windows 7 files (files that might be corrupt) with the same ones in their stable entitys from the disc
      My Computer


  7. Posts : 10
    Windows 7 Ultimate x64/Windows XP Professional x64
    Thread Starter
       #7

    Zidane24 said:
    Doctor Device said:
    Zidane24 said:
    [/LIST]
    Nice details on your issue (helps cut down what needs to be said)

    Try this...Repair Install

    Sounds like mice in general got corrupted in your 7 installation....see if the repair install fixes it
    How would this happen, exactly? and i will try when i get home from school.
    If your asking how mice in general got corrupted...I don't have a clear concise answer of why. In your notes above you mention that you only made a guest account as a major change. It would be a stretch to say this was the cause. Unless you might be forgetting anything else you did to the computer (such as installing a program...) than this might just be a fluke...

    The repair install is the same as an upgrade install...it is just with itself. This means that you replace the Windows 7 files (files that might be corrupt) with the same ones in their stable entitys from the disc
    I didn't install a program.
      My Computer


  8. Posts : 607
    7 x64 Ultimate
       #8

    Not to overlook the obvious, but maybe the mouse just went bung. Laser failure?
      My Computer


  9. Posts : 10
    Windows 7 Ultimate x64/Windows XP Professional x64
    Thread Starter
       #9

    RogerR said:
    Not to overlook the obvious, but maybe the mouse just went bung. Laser failure?
    Like i said in the OP, i tried multiple mice that work fine on others, plus my Behemoth worked on my laptop.
      My Computer


  10. Posts : 10
    Windows 7 Ultimate x64/Windows XP Professional x64
    Thread Starter
       #10

    Just uninstalled all my USB drivers, reinstalled and it is recognized as "unidentified Device"
      My Computer


 
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