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Windows 7 Will Not Recognize Blackberry
I have a new Acer Aspire X1301 running Windows 7 Home Premium. I am attempting to connect my Blackberry 8330 via USB cable and receive the following error message balloon from the icon tray: "USB Device Note Recognized." Clicking this balloon lists the devices on the USB Root Hub, with "Unknown Device" highlighted. The Properties for this "Unknown Device" lists Device Status as "Windows has stopped this device because it has reported problems. (Code 43)"
I have uninstalled and reinstalled the Blackberry Device Manager and Desktop Manager, rebooted, and have attempted to use the Update Driver function from the Unknown Device Properties window multiple times. Even after I manually direct Update Driver function to the correct directory, it claims that "The best driver software for your device is already installed." Despite this, when I click Driver Details, it claims "No driver files are required or have been loaded for this device."
I have tried different USB cables and ports without success. Also, my Sony VAIO laptop continues to recognize the Blackberry without any problem.
Any advice would be appreciated.