cannot go into BUFFALO External HDD(window 7)..

Maxkhoon · 05 Dec 2009

I can somehow "see" it in my computer but cant recall what place..it does! appear in my laptop but just cant see it at "my computer" place for me to double click it and go inside..access the content in it..

my friends Vista and XP hav NO PROBLEM at all to get access into this BUFFALO MINISTATION external HDD..

please help me..

Jonathan_King · 10 Dec 2009

Could you please post a screenshot of your problem?

Maxkhoon · 14 Dec 2009

thanks,figured it out already.

Jonathan_King · 14 Dec 2009

Maxkhoon said:

thanks,figured it out already.

What was wrong?

lasersedge · 04 Jan 2010

I would like to know as well. I am having a problem accessing my drive.

Just purchased a HP dv6-1375dx running windows 7 Home premium. When I connect my Buffalo HD-PF500U2 I cannot get access the device.

I can see it in Device and Disk manager but cannot access. Getting "device is working properly" windows did not start device driver.

I went through support with Buffalo and they seem to believe its the chipset drivers. They are not seeing problems with other units on Windows 7

Any thoughts?

Jonathan_King · 05 Jan 2010

lasersedge said:

I would like to know as well. I am having a problem accessing my drive.

Just purchased a HP dv6-1375dx running windows 7 Home premium. When I connect my Buffalo HD-PF500U2 I cannot get access the device.

I can see it in Device and Disk manager but cannot access. Getting "device is working properly" windows did not start device driver.

I went through support with Buffalo and they seem to believe its the chipset drivers. They are not seeing problems with other units on Windows 7

Any thoughts?

Hello,

Have you tried updating your chipset drivers? If not, do you need help finding them?

~Jonathan

P.S. I may not get your reply until tomorrow, so hopefully someone else can help you.

lasersedge · 05 Jan 2010

Would that be from the HP page or here? I went to HP but am not sure if i did the correct driver. I would appreciate your assistance.

Jeff

Jonathan_King · 06 Jan 2010

Yes, that would be found on the HP page.

HP United States - Computers, Laptops, Servers, Printers and more

lasersedge · 06 Jan 2010

latest chipset downloaded and installed. Same exact response as posted above. What next?

lasersedge · 08 Jan 2010

Using the HP Assistant on my laptop I downloaded 10 updated drivers for everything from webcam software to device drivers. I am still able to see the Buffalo when I plug it in but still says the same thing about not starting the driver.

Is there anything else that I can try?

Thanks.

Jeff