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#1
Can't boot if USB external drive attached
We just bought a WD 2TB My Book Elite external hard drive. When we boot the computer into Windows 7 and plug in the USB cable, the drive is recognized and assigned a drive letter. Everything looks normal--we can access the drive, read files on it, copy files to it, etc. However, next time we power up the computer, if this drive is attached, the computer won't boot. The Dell BIOS splash screen comes up and sits there for a while, then the screen goes black--and absolutely nothing else happens. If we then disconnect the drive and start the computer again, it boots normally. The external drive has the latest firmware and software installed, and we have the most current BIOS installed. Has anyone else run across this problem?