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Windows 7: External HDD

12 Nov 2008   #1

Windows 7
External HDD

Anyone has an idea, why it can't recognise my external hdd (WD2500JB)? I plug it in, I hear the sound, and then nothing. It's trying to install a driver, but it fails. Then it will show in the device manager, as "USB Mass Storage Device" In the safely remove wizard it's an unrecognised USB device.

I have a Gericom Supersonic PCI-E first edition laptop.
Mobile Intel® 915GM Chipset
1,73 GHZ CPU
Geforce Go 6600
1GB ram

I have a dual-boot system, and everything works fine in Vista, so my HDD and my USB slots ar fine. Pendrives, mp3 players also doesn't work. Any idea?

My System SpecsSystem Spec
15 Nov 2008   #2

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1

I had the same problem, i think it has somthing to do with Permissions, but not sure how to go about getting it to work

If you do this tutorial:-Built-in Administrator Account - Enable or Disable

and use the admin account it does let you access them, so it can be done!

Maybe someone knows how to access them with a normal account??
My System SpecsSystem Spec
16 Nov 2008   #3

Windows 7

My normal account has administrator rights too, but I'll try this anyway, if there's the slightest chance. I tried everything else. New chipset drivers from intel, changing the power settings (regarding USB), safe mode...
So thanks for the tip.

Update: Didn't work. I'm starting to give up...
My System SpecsSystem Spec


 External HDD

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