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Windows 7: Need help, external HDD not connecting

01 Jan 2010   #11

Windows 7 Ultimate 32 bit

Quote   Quote: Originally Posted by dizzyj7c View Post
There is a thread you might want to checkout and see if it applies to you :

regarding problems with USB externals. Apparently the problems exists with some nVidia chipsets. There is a solution (a hotfix from MS) in the 3rd or 4th page.
it just took me back to the seven forums main page. Link is broken I think.

My System SpecsSystem Spec
01 Jan 2010   #12

XP, Vista, W7 64bit Home Premium

Sorry about that I found a a pdf with your system showing the the G31 CHIPSET, and looked it up on the intel site and it said it was supported -so no harm done but Im a little puzzled so I'll do some more binging and try to find out some more info.
My System SpecsSystem Spec
02 Jan 2010   #13

Windows 7 Ultimate 32 bit

ok thanks.
My System SpecsSystem Spec

03 Jan 2010   #14

Windows 7 Ultimate 32 bit


Any other suggestions? it still isn't working
My System SpecsSystem Spec
03 Jan 2010   #15

XP, Vista, W7 64bit Home Premium

you could try this at least it will tell if your system files arent corrupted or you can restore them from the w7 install dvd - click start - all programs - accessories - right click command prompt and select run as administrator - in the window type, or paste by right clicking in window - edit - paste - (ctrl + c to copy firstly) SFC /scannow.
My System SpecsSystem Spec
04 Jan 2010   #16

Windows XP - Now Windows 7 Home Premium (64-bit).

What interface does the drive have? usb, e-sata? Are u plugging into a hub or directly into the usb port? does the drive have enough 'juice' for it to be recognized? Sometimes, you have a separate power usb cable.
My System SpecsSystem Spec
04 Jan 2010   #17

win7 ultimate 32 , 64 ,XP

Quote   Quote: Originally Posted by Lanthus20 View Post
well I tried disk management, it comes up, says how big it is but says its "Not Initialized".

Heres a screenie
Attachment 44330
I can not see a driver letter here ... have you tried to right click and assign a letter ??
My System SpecsSystem Spec
04 Jan 2010   #18

Windows 7 Ultimate 32 bit

manhunter, it is plugged in directly to a usb 2.0 port, I have tried 1.0 ports as well. It also has a power cable thats seperate then the usb cable.

Madmansam, no i have not tried. I will though.
My System SpecsSystem Spec
04 Jan 2010   #19

Windows 7 Home Premium 64-Bit
External HDD not connecting

I suspect that the disk was improperly removed from a computer at an earlier time and now needs to be reformatted. Your "screenie" displays as much.

I would probably make sure I had all updates installed on my Windows operating system and then go into Device Manager and delete/uninstall the problem device. Restart Windows and let it recognize and install the device. If that does not solve the problem, you might search for a forgotten install CD or search online for one.

Sometimes these devices have a reset button which does not delete data, it just fixes these types of situations.

Frustrating problem. Good luck.
My System SpecsSystem Spec

 Need help, external HDD not connecting

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