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Windows 7: Laptop Shutting Itself Off ?

03 Jan 2010   #1
Robert11

Windows 7 64bit
 
 
Laptop Shutting Itself Off ?

Hi,

I know that this isn't a W7 related querstion, but you folks are so smart with this sort of thing, and this is such a terrific Forum, I thought I'd take the liberty of asking here anyway.

Family member has a 5+ year old Dell laptop running XP.

Runs it with the PC plugged into the wall 110 V outlet.

While working on the PC, every 5 minutes or so, it shuts itself off.

When actually working, it's fine.

Any thoughts as to why this might be ?

Could it be overheating ? Or,...?

BTW: do laptops (usually) have a built in fan ?

Thanks,
Bob


My System SpecsSystem Spec
.
03 Jan 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by Robert11 View Post
Hi,

I know that this isn't a W7 related querstion, but you folks are so smart with this sort of thing, and this is such a terrific Forum, I thought I'd take the liberty of asking here anyway.

Family member has a 5+ year old Dell laptop running XP.

Runs it with the PC plugged into the wall 110 V outlet.

While working on the PC, every 5 minutes or so, it shuts itself off.

When actually working, it's fine.

Any thoughts as to why this might be ?

Could it be overheating ? Or,...?

BTW: do laptops (usually) have a built in fan ?

Thanks,
Bob
Yes, laptops have a built-in fan.

What do you mean, when it's actually working it's fine?
My System SpecsSystem Spec
03 Jan 2010   #3
Robert11

Windows 7 64bit
 
 

Hi,

Wasn't too clear; sorry.

By working fine, I mean that the PC is totally normal for the 5 minutes or so between the time(s) it decides to shut down.

So, you can do useful work, the internet, on it for approx. 4.9 minutes.

Thanks for help,
Bob
My System SpecsSystem Spec
.

03 Jan 2010   #4
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Sounds like it could be overheating to me. If it's an old laptop it may help to blow out the dust with something, spray aircan or carefully with a compressor. Will it run on the battery power alone? Because it could also be the battery going out on you.
My System SpecsSystem Spec
03 Jan 2010   #5
Jonathan_King

Windows 7 Professional x64
 
 

Sounds like a heat problem. Try downloading Speedfan and checking your temps.
My System SpecsSystem Spec
03 Jan 2010   #6
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

HI
you can Check yuor power setting.

Sounds more like overheating.
My System SpecsSystem Spec
03 Jan 2010   #7
Robert11

Windows 7 64bit
 
 
To Chev65 et al From OP

Hi,

Thanks for help.

Re: "Will it run on the battery power alone? Because it could also be the battery going out on you."

Not sure; Laptop is not mine; family member.

If it is a bad battery, would that in any way effect it's running from AC wall power ?
I thought that running on AC power would totally circumvent whatever the condition of the battery was ? True ?

A salesman at BestBuy once told me they run all their laptops used for demos in the store without any battery physically even in the unit; they are just plugged into the AC outlets.

(I only have desktops; know next to nothing re Laptops)

Regards,
Bob
My System SpecsSystem Spec
03 Jan 2010   #8
IggyAZ

Windows 7 Ultimate (64 bit)
 
 

My first guess would also be over heating of the CPU. Do you feel the fan working at all?
Something that old may have a lot of dust inside to jam up the fan.

My second guess is check for heat where the AC plugs into the laptop. I have read about DELL and HP this problem. Over time the connection to the motherboard actually gets loose and doesn't make a good connection. It you have a large amount of heat around the plug I suspect that.

When you say it shuts down do you mean like someone pulled the plug or a control shutdown by Windows?

Hope this gives you some more ideas.
Iggy
My System SpecsSystem Spec
03 Jan 2010   #9
Jonathan_King

Windows 7 Professional x64
 
 

Bob, can you run Speedfan and post the temps?

Thanks,
~Jonathan
My System SpecsSystem Spec
03 Jan 2010   #10
Robert11

Windows 7 64bit
 
 
From OP:

Hi,

Will try and run Speedfan for them when I can get access to the unit.
Probably won't be for a while, though.

Really a good idea of yours; the running of Speedfan.

Much thanks,
Bob
My System SpecsSystem Spec
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 Laptop Shutting Itself Off ?




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