Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: dvd rom disappearing from device manager

07 Jan 2010   #1
kevvyb

Windows 7 Pro x64
 
 
dvd rom disappearing from device manager

Dell laptop E5500 running windows 7 x64.

DVD ROM appears in device manager after start up for a few seconds then disappears. Showing Error Code 45 (not connected to computer)

Earlier this evening it also showed error code 10 (device cannot start)

Opening and closing the tray prompts it to show in device manager but again for only a few seconds.

Loading a data CD will get it to run and it works for as long as it is being used then disappears from device manager again.

Update
This not a upper/lower filters issue and BIOS is set to AHCI not IDE


Is there a setting that is incorrectly configured?


My System SpecsSystem Spec
.
07 Jan 2010   #2
tezlewis

Windows 7 Ultimate 64-Bit
 
 

Alright mate,

Click Start, Computer. At the top left you should see "Organise". Go in there and click "Folder and search options" Select "View" from the three tabs at the top. Look for the tick box that says "Hide empty drive in the Computer folder" and untick it. Press "Apply" and "Close/OK" and should be fine.
My System SpecsSystem Spec
08 Jan 2010   #3
kevvyb

Windows 7 Pro x64
 
 
Empty Drives Setting

JHI

Thanks for that. Should have said that I had already checked that too. It's something else. I may be wrong but I wouldn't have thought that changing that windows setting would prompt a hardware error code in device manager...?

It's just very odd that the drive appears to work and appears in device manager when in use but then disappears from device manager and system tray seconds after usage ends. Slightly different, I think, to all the other scenarios I read about on the web.
My System SpecsSystem Spec
.

08 Jan 2010   #4
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

make sure the drive is fimly seated in its slot , flip the lappy over, undo the retaining screw push the drive out of its socket and reinsert and re-tighten screw, over a period of time they have a habit of slightly comming adrift this may be what is happening in your case
My System SpecsSystem Spec
08 Jan 2010   #5
Orpheous

XP Pro/Vista Ultimate (64)/Windows 7 Ultimate Signature Edition(64)
 
 

Quote   Quote: Originally Posted by pebbly View Post
make sure the drive is fimly seated in its slot , flip the lappy over, undo the retaining screw push the drive out of its socket and reinsert and re-tighten screw, over a period of time they have a habit of slightly comming adrift this may be what is happening in your case
+1 from me... Cleaning the connection (if possible) and re-inserting it worked in a few cases that I've come across, sometimes you need to re-insert it a couple of times.
My System SpecsSystem Spec
26 Mar 2011   #6
kevvyb

Windows 7 Pro x64
 
 

I found others by Googling with very similar problems. This dell machine was eventually returned to Dell for full refund for his reason plus display issues when upgrading to full 4GB of RAM.
My System SpecsSystem Spec
Reply

 dvd rom disappearing from device manager




Thread Tools




Similar help and support threads
Thread Forum
Unknown device in device manager after Bios default settings are
applied. Sorry that last word didn't get in the subject line. So: http://i.imgur.com/QoSy2wX.png These two values are: USB\VID_0CF3&PID_3000&REV_0200 USB\VID_0CF3&PID_3000
Drivers
External drives show in Device Manager & Disk Manager but not Computer
Two of my USB external Hard drives, a Fantom 600 GB and a Western Digital My Book 500GB cannot be seen in My Computer. I can see them in Device Manager and that says that they are working properly and the drivers are up to Date. In Disk Manager the 2 external drives had a black bar unlike the...
Hardware & Devices
Unknown Device in Device Manager/Show Hidden Devices
I have a Toshiba laptop, model L505-ES5018. I had Windows 7 Home Premium 64 bit installed on here, but decided to reformat my hard drive using Windows 7 Ultimate 64 bit. After the reformat was finished, I ran Windows Update and it found several items to download and install for me. I noticed...
Drivers
Device Manager Code 19 Error for HP CDDVDW TS-H653T ATA Device
I am having an issue where my DVD/CD RW has a code 19 error in device manager. The drive still works as I used it to boot a Windows CD and run a startup repair to see if that found anything. I tried uninstalling the drive and then scanning and it failed to install the drive. I also tried...
Drivers
Bluetooth device not in device manager, no hardware switch, Acer netbk
Model is Acer Aspire One D270. Internal bluetooth doesn't work. Nothing in device manager. Fn+F3 is meant to control it, but doesn't. May be because I've messed with some programs. Trying to re-install to factory settings. Any suggestions at all? thanks D:
Network & Sharing
Device Manager reports Unknown Device & explorer crash
How do i figure out what driver or even component windows wants software for when in the device manager under other devices it lists an unknown device and windows update cannot find anything. Oh and is it appropriate for me to use this topic to ask another question regarding explorer.exe as...
Drivers


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:55.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App