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Windows 7: GM5643e to Win 7HP and TV card doesnet work?

12 Jan 2010   #1

32 bit Windows 7
GM5643e to Win 7HP and TV card doesnet work?

It appears the driver has not been transfered or is not compatable with windows 7. 32 bit Vista system upgraded to Windows 7 Home Premium and now the CD drive and tv card niether work. Gateway wants to charge me a ton to get me the drivers, does anyone know here how I can get and install the drivers on the computer. I tried the automatic deal for it to update the driver but seems like it doesnt even know what the card is to even look for it. Any Suggestions.....NEED HELP

My System SpecsSystem Spec
12 Jan 2010   #2

XP, Vista, W7 64bit Home Premium

Go here: Gateway Support Drivers & Downloads
download the latest tv driver ( and try to install it in compatiblity mode with vista if it wont install normally - this will resolve the OS mismatch. Try the other driver there if this one doesnt work.

Your support page :

To install a driver OR program in compatibility mode - right click the setup.exe file - click properties - click compatibility - check run in compatibility with vista/xp etc - check run as administrator - leave the rest blank. Start setup.exe and install.

BELOW IS THE INSTALLATION INSTRUCTIONS - i think you might need to try it this way :

File Description: ViXS Pure TV Driver
Operating System: Microsoft(r) Windows Vista(r) 32-bit/64-bit
Part Number: D20271-001-001
Date: 12/07/2007

Table of Contents
Reason for Update
Applicable Part Numbers


This document describes the steps necessary to install the Windows Vista 32-bit/64-bit ViXS Pure TV driver for the computer models listed in the Applicable Part Numbers section below.


If you have a computer listed in the Applicable Part Numbers section and are running Windows Vista, install this driver.


After you have downloaded and double-clicked the D20271-001-001.exe file, needed files self-extract and copy into the C:\Cabs\D20271-001-001 folder on the hard drive.

1. From the Start menu in the Start Search field, type: C:\Cabs\D20271-001-001\vista\Setup.exe, and then press ENTER.

2. In the User Account Control dialog box, click Allow.

3. Follow all onscreen instructions to complete the installation.


1. From the Start menu, click Control Panel.

2. With Control Panel in Category View, click Hardware and Sound, and then click Device Manager.

3. In the User Account Control dialog box, click Continue.

4. In Device Manager, click the plus sign (+) in front of the type of device you wish to remove the drivers from, and then double-click the specific device to open the Properties dialog box.

5. In the Properties dialog box, click the Driver tab, and then click Uninstall.

6. In the Confirm Device Removal dialog box, click OK.


If you have difficulty during or after the driver installation, follow the removal procedure, and then re-install the drivers.

Reason for Update

Updated to support HRC signal type.

Applicable Part Numbers

DX430B - 1014103R
DX430S - 1014104R
DX430X - 1014105R

FX4710-EB801A - 1015747R
FX4710-EB802A - 1015750R
FX530B - 1014391R
FX530S - 1014385R
FX530XE - 1014419R
FX530XG - 1014387R
FX530XL - 1014390R
FX530XM - 1014386R
FX530XT - 1014388R
FX530XV - 1014389R
FX7029E - 1015365R
FX8040 - 1009573

GM5258H - 1013954
GM5258H - 1013954
GM5259E - 1013953
GM5259H - 1013952
GM5407E - 1009400
GM5407H - 1009414
GM5410E - 1009403
GM5410H - 1009420
GM5420 - 1014159
GM5442 - 1009459
GM5446E - 1009456
GM5457E - 1009491
GM5457H - 1009497
GM5470E - 2900950
GM5474 - 1009568
GM5480E - 2900953
GM5632E - 1014739R
GM5638E - 1014837R
GM5640E - 2905957R
GM5642E - 2905956R
GM5643E - 1014859R
GM5664 - 1015004R
GM5688E - 2906029R

GT3222m - 1009192
GT3240m - 1009544
GT3246m - 1014820R
GT4224m - 1015181R

TV Tuner Card, PVR-210, PCI, Single 3D w/oFM VIX/Asus - 6008014R
Asus/ViXS Combo-210E NTSC/ATSC TV Tuner - 6003130R
Asus Combo-210X NTSC/ATSC PCI-E TV Tuner Card - 6008116R
My System SpecsSystem Spec
12 Jan 2010   #3

32 bit Windows 7

One thing about it, is it labels it as a "Other Device" and not in hardware and sound devices"...How can I change that or does it need to be changed?
My System SpecsSystem Spec

12 Jan 2010   #4

XP, Vista, W7 64bit Home Premium

If it works after installing the driver your laughing thats all that counts.
My System SpecsSystem Spec
13 Jan 2010   #5

32 bit Windows 7

Yeah it updated last night eidently somehow and loaded the driver, very wierd, anyway back up and running. Thanks and God bless
My System SpecsSystem Spec

 GM5643e to Win 7HP and TV card doesnet work?

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