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Windows 7: Windows 7 cuts my RAM

14 Jan 2010   #31
dnewayz

Window 7 Ultra 32 bit
 
 

Progress report:
I booted into MemTest86 and ran the thing for 90 minutes. Finished all the tests twice non-stop with NO errors.

I'm gonna boot now with only 0.5GB RAM... Let's see if it'll work.


My System SpecsSystem Spec
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14 Jan 2010   #32
dnewayz

Window 7 Ultra 32 bit
 
 

Progress report #2:
Booted with 0.5GB of RAM and the comp was sooooooooooooooo slow!
Windows detected that it only has 0.5GB, but then it crashed.
I booted again with the 2GB also installed, but I switched the slots again.
Windows still says I have 1.5GB, when I actually have 2.5GB.

Now what?
My System SpecsSystem Spec
14 Jan 2010   #33
Tews

64-bit Windows 8.1 Pro
 
 

navigate to c:/windows/minidump and zip up the .dmp file and attach it to your next post...
My System SpecsSystem Spec
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14 Jan 2010   #34
mpcrsc562

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by mpcrsc562 View Post
also, to find out how your ram is allocated, go to task manager>performance tab>click resource monitor.
did you at least try this to see exactly how and where your ram is at? i'd think you'd want to know where it is first before you start looking where it is not. cpuz reports one thing and windows another--so the ram is there according to cpuz, you just need to see how windows is using / allocating it, right?.
My System SpecsSystem Spec
14 Jan 2010   #35
Zidane24

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

Quote   Quote: Originally Posted by dnewayz View Post
Progress report #2:
Booted with 0.5GB of RAM and the comp was sooooooooooooooo slow!
Windows detected that it only has 0.5GB, but then it crashed.
I booted again with the 2GB also installed, but I switched the slots again.
Windows still says I have 1.5GB, when I actually have 2.5GB.

Now what?
I would like to see the minidump myself...Windows shouldn't had crashed...
My System SpecsSystem Spec
14 Jan 2010   #36
dnewayz

Window 7 Ultra 32 bit
 
 

Quote   Quote: Originally Posted by Tews View Post
navigate to c:/windows/minidump and zip up the .dmp file and attach it to your next post...
The file is attached

Quote   Quote: Originally Posted by mpcrsc562 View Post
Quote   Quote: Originally Posted by mpcrsc562 View Post
also, to find out how your ram is allocated, go to task manager>performance tab>click resource monitor.
did you at least try this to see exactly how and where your ram is at? i'd think you'd want to know where it is first before you start looking where it is not. cpuz reports one thing and windows another--so the ram is there according to cpuz, you just need to see how windows is using / allocating it, right?.
CPU-Z is just saying which hardware it sees, not if it's working properly or not, and I did what you said... The allocation of RAM is in the amount of 1.5GB, not 2.5.


Attached Files
File Type: zip 122309-64203-01.zip (25.4 KB, 4 views)
My System SpecsSystem Spec
14 Jan 2010   #37
mpcrsc562

Windows 7 Ultimate x64
 
 

ok, when you go to: task manager > performance tab > resource monitor, you have a window that looks like the one below. the information will tell you:
-available ram
-cached ram
-total ram
-installed ram
as well as:
-ram reserved for hardware
-ram in use
-ram modified
-ram in standby
-ram that is free
to find out how your ram is utilized, this will tell you. you may have a certain amount reserved for hardware so your the total available to you will be less than what you have installed. by the way, are you running a 32-bit or 64-bit system?


Attached Thumbnails
Windows 7 cuts my RAM-resources.jpg  
My System SpecsSystem Spec
14 Jan 2010   #38
Tews

64-bit Windows 8.1 Pro
 
 

Your .dmp file points to a bad memory module... replace it as soon as possible...

Windows 7 cuts my RAM-capture1.png Windows 7 cuts my RAM-capture.png


My System SpecsSystem Spec
14 Jan 2010   #39
dnewayz

Window 7 Ultra 32 bit
 
 

Quote   Quote: Originally Posted by Tews View Post
Your .dmp file points to a bad memory module... replace it as soon as possible...

Attachment 47596 Attachment 47597
How do I do that?
So I was right? cool... actually, it blows
Thanks so much man!
My System SpecsSystem Spec
14 Jan 2010   #40
Zidane24

Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
 
 

Quote   Quote: Originally Posted by Tews View Post
Your .dmp file points to a bad memory module... replace it as soon as possible...

Attachment 47596 Attachment 47597
I figured as much because Windows 7 can boot to 512MB with no issue...

I am glad that this long road has came to a conclusion...it might not be a good conclusion but at least we have pinpointed the problem and the fix isn't too costly
My System SpecsSystem Spec
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 Windows 7 cuts my RAM




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