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Windows 7: 3rd drive missing/can't access it

24 Jan 2010   #1
George88

Windows 7
 
 
3rd drive missing/can't access it

Hi everyone,

I have a new build and one of my hard drives is a SCSI. For a few days, it has not been showing in Windows and it is also not being detected by the BIOS when I boot. Now, however, Windows is showing a third drive (Local Disk (Q: ), with a capacity of 0 bytes. I have no other devices plugged in to any ports so this must either be an error or it must be my SCSI drive.

I clicked "check for errors" under properties but it says Windows can't access the drive.

What is it? Why can't Windows access it? And why is it 0 bytes?


Thanks for your support,


George.


My System SpecsSystem Spec
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24 Jan 2010   #2
Minotar

Windows 7 Ultimate 64bit
 
 

My guess is Q is a virtual drive made my a progrma recently installed.

As for the SCSI not showing up under BIOS,wires are ok and you have downloaded SCSI drivers (if there is any)?
My System SpecsSystem Spec
24 Jan 2010   #3
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Have installed MS office 2010 beta, as this installs a drive Q:

Office 2010 Home and Business beta 14.0.4006.1110
My System SpecsSystem Spec
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24 Jan 2010   #4
George88

Windows 7
 
 

Thanks for your replies.

Theog, yes I installed the beta, that must be the cause of drive Q!
My System SpecsSystem Spec
24 Jan 2010   #5
ickymay

win7 ultimate / virtual box
 
 

Quote   Quote: Originally Posted by George88 View Post
Hi everyone,

I have a new build and one of my hard drives is a SCSI. For a few days, it has not been showing in Windows and it is also not being detected by the BIOS when I boot. Now, however, Windows is showing a third drive (Local Disk (Q: ), with a capacity of 0 bytes. I have no other devices plugged in to any ports so this must either be an error or it must be my SCSI drive.

I clicked "check for errors" under properties but it says Windows can't access the drive.

What is it? Why can't Windows access it? And why is it 0 bytes?


Thanks for your support,


George.
I would concentrate on getting your drive to show up in BIOS, are your ide controllers off in your bios ?
My System SpecsSystem Spec
25 Jan 2010   #6
George88

Windows 7
 
 

Hi again,

I've got the drive to show up in the BIOS. Turns out the damn controller card wasn't plugged in properly. The case I am using is cheap so when I screwed the card in to the case the other end popped out of the PCI slot. Silly me! so now the controller card is working fine but it is not secured to the case.

Windows now recognises my SCSI device but it has no drivers for it . I don't actually know what make/model the controller card is so I have no idea what drivers I need. I've been doing some Googling and apparently a lot of people seem to have trouble locating a SCSI driver for Win 7.

How do I find out what make/model my device is? I know that's a noob question but I'm not tech savvy!

Thanks.
My System SpecsSystem Spec
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 3rd drive missing/can't access it




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