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Windows 7: Hp scanjet 4800 installation

26 Jan 2010   #1

windoes 7 home premium
Hp scanjet 4800 installation

Can't install hp scanjet 4800 with disc on windows 7 home premium

My System SpecsSystem Spec
26 Jan 2010   #2

Microsoft Community Contributor Award Recipient


My System SpecsSystem Spec
21 Dec 2010   #3

Windows 7 Home Premium 64bit
way to install scanjet 4800 on win 7 home preimum

the following steps worked for me:
1 download, but DON'T Run it yet, setup_full_4800.exe (216 MB) from hp "Windows 7" link
2 open the Task Manager > click Services Tab > click the Services button (bottom right)
3 scroll down to and click "HP CUE DeviceDiscovery Service"
4 click the Stop the service link (upper right)
5 repeat steps 3 & 4 for "hpqcxs08"
6 Start > Help and Support > search "windows xp compatibility mode"
7 choose "Make older programs run in this version of Windows"
8 click "Click to open the Program Compatibility troubleshooter." click "Next"
9 select "Not Listed" and click Next
10 Browse to setup_full_4800.exe file location > Open > Next
11 follow the prompts, try your scanner, click "Save These Settings"
12 I restarted the two stopped hp services. Not sure if they are needed.
happy scanning!
My System SpecsSystem Spec

27 Sep 2011   #4

Windows 7 Pro 64Bit
HP 4850 Scanjet Software


I would love it if you could upload the FULL FEATURED VERSION 14.00 software for HP 4850 Scanjet.

Went to HP Software Drivers Page for it and only got Install Help!

OS: Windows 7 x64 Pro, English
Scanjet Software: BASIC, VERSION 14.00
Thanks, Donald
My System SpecsSystem Spec
06 Oct 2011   #5

Windows 7 enterprise service pack 1 32 bit

bikeEast6 - Your directions were solid, but when I got to the install, it stopped due to missing registry keys. I assume becuase it's looking for keys from XP. I am totally lost at what to do now to get this scanner working. I looked on the HP site for drivers, but I couldn't make heads or tails of what I needed. I've got Windows 7 enterprise 32 bit if that matters. Any help would be appreciated. Thanks.

BTW - I got to step 10 in your instructions exactly, but after the "follow the prompts" I'm not sure if I chose or did something wrong. I remember it asked what operating system it originally came from or something similar. I chose XP. Maybe I shouldn't have?' I attached a copy of the error I am getting.

Attached Images
Hp scanjet 4800 installation-hp-scanjet-error.png 
My System SpecsSystem Spec
03 Jan 2012   #6

win 7 pro

I have the same problem with win 7 pro. When I try to load the original CD, I get a prompt telling me the software is not compatable with Win 7.

Does anyone know how to upgrade the original software and then install it?
My System SpecsSystem Spec
03 Jan 2012   #7
Hipster Doofus

Windows 7 Pro x64 -- PCLinuxOS KDE4 FullMonty 2011

Don't know if this will work with your printer but with mine all I do is boot into windows & turn on the printer. Drivers are automatically installed from the net.
My System SpecsSystem Spec
03 Jan 2012   #8

win 7 pro

I have tried that with my HP 4800 flatplate scanner but it did not work. Nothing was updated and I do not know what to do next.
My System SpecsSystem Spec

 Hp scanjet 4800 installation

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