External HDD - not recognized after printer install


  1. Posts : 87
    Windows 7 Pro x64
       #1

    External HDD - not recognized after printer install


    after installing printer my friends USB HDD is not recognized on his PC when it boots up...but if he reboots the HDD (turns OFF then ON) it works?

    anyone?

    thanks
      My Computer


  2. Posts : 13,354
    Windows 7 Professional x64
       #2

    Hello snadge,

    Has he tried uninstalling the printer software? Let's see if we can say for sure that the software is the issue.

    ~JK
      My Computer


  3. Posts : 87
    Windows 7 Pro x64
    Thread Starter
       #3

    ive told him to and to hard boot the PC (remove power) - see if that helps - but he at work until 6

    thanks
      My Computer


 

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