Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: DVD Drive Issues after 7 upgrade

04 Feb 2010   #1

Windows 7 Pro
DVD Drive Issues after 7 upgrade

Hi everyone. I just installed a Windows 7 Pro upgrade last week with a clean install from XP Pro. After a successful install, I noticed that my second DVD drive (I have two, one is just a reader and the second is a burner) was not being recognized consistantly at start up. The reader comes up every time with no issues, but the burner only shows up about every fifth reboot. Upon start up, the system goes through all of its hardware checks before getting to the initial "Windows Start Up" screen and pauses at the detecting CD-ROM stage. I can always tell when the drive will or will not be recognized based on the length of the pause. This detection stage takes less than a blink of an eye if the drive is recognized, but will sit and pause for 2 minutes or more if the drive can not be located. In the event of no detection, Windows starts up fine, but there is no sign of the DVD burner in the system at all (My computer, device manager, etc.). The buttons do not work on the front of the drive and the light does not come on at all. Both drives are IDE drives and the one drive works fine, so I don't believe it is a driver issue. I have checked and re-checked all of the connections, jumpers, etc. with no luck. Does this sound like the drive is going bad? Seems to me like I am having a power issue more than a system issue. However, I am having a hard time believing that the drive malfunctioning right after my Windows 7 upgrade is a coincidence. Any thoughts??? Thanks in advance!!

My System SpecsSystem Spec
04 Feb 2010   #3

Windows 7 (64 bit) build 7600

I have the same problem and I can't read or write data from my dvd/cd rom and it is not recognized when burning files, it is not listed in the Device Manager.

After following the link you posted, Theog, when troubleshooting i get the message: Windows didn't detect an optical disc drive. It might be disconnected or unplugged. Check the drive connection, or plug the drive in.

But I have a laptop Hp 2495se and went from Vista to WIndows 7 like a month ago...and my optical drive was working perfectly so I don't think it is disconnected or unplugged because I didn't touch the cables inside my laptop.

Please help..:S
My System SpecsSystem Spec

04 Feb 2010   #4

Windows 7 Pro

I already had tried both of those suggestions and could not come up with anything. The system does not even see the drive. Any other thoughts?
My System SpecsSystem Spec
04 Feb 2010   #5

Windows 7 Ultimate x64

Fill these in System Specs, you can use Speccy if you don't know them, and people will be able to troubleshoot better.
My System SpecsSystem Spec
04 Feb 2010   #6

XP, Vista, W7 64bit Home Premium

If you have an intel chipset and AHCI enabled in the bios you would need to download and install the Intel Matrix Storage Manager, as it will cause problems if you dont, and it does fix problems with DVD drives.

Intel(R) Matrix Storage Manager
My System SpecsSystem Spec

 DVD Drive Issues after 7 upgrade

Thread Tools

Similar help and support threads
Thread Forum
Win 7 Upgrade-MANY issues!! Search, screen flashing, Outlook issues..
I have recently upgraded from XP to Win 7 and I have encountered so my problems I've lost count... However, I work from home and I need to get these issues worked out NOW... So, I am DESPERATE for answers... 1. Main problem: I have done a full system index 273,852 files and 2 days later...
General Discussion
XP to windows 7 upgrade incompatibility issues caught by Upgrade Advis
I am trying to prep a computer to give to a friend. Last night, I reformatted it using the recovery discs that came with it. It is a Tosh Satellite A105. Today, I have been finding and installing updates to the system, trying to prepare it for an upgrade to win7, which is no easy task since I...
Installation & Setup
A few upgrade issues.
Hello, all. Last night I performed an in-place repair upgrade on my PC with Windows 7 Ultimate x64, to repair some errors which could not otherwise be fixed. All seems to have gone well with the upgrade (aside from the fact that I need to reinstall a few drivers, which is to be expected. :p),...
Installation & Setup
Upgrade issues
I recently upgraded my laptop to Windows 7, with an upgrade CD from my manufacture. I'm haveing problems with my system not coming out of sleep mode and not restarting. I'm having to reset and start in safe mode to get it the restart.
Installation & Setup
Win 7 upgrade issues
Hey all, This forum has a wealth of information & I really wish I'd read more of the info related to the different Win 7 versions before ordering the one I did, as I probably wouldn't be in my current predicament. Here's hoping someone here can help as the MS people I spoke to were no help at...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:18.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App