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Windows 7: External DVD Burner Not Reading and DVD or CD

05 Feb 2010   #1

Windows 7 Ultimate 32bit
External DVD Burner Not Reading and DVD or CD

I am trying to use my external dvd burner (less than a month old) and it said a driver unsuccessfully installing because it is unplugged when it is not. Device: USB TO IDE.

It now won't read any disk. I right-click it in Computer, click Eject and it ejects normally but when I put any DVD or CD in it, it just does not come up.
When I open it, it just shows the background-busy cursor and then the normal one.
It is broken after I just brought it.

It dosen't work on any computer. I tried cleaning its laser, cleaning the disks and reinstalling the drivers. It is plug and play.

My System SpecsSystem Spec
05 Feb 2010   #2

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)

What Brand & Model is your burner ?
My System SpecsSystem Spec
05 Feb 2010   #3

Windows 7 Ultimate 32bit

Hyundai dvd/rw

The laser motor is damaged and the laser is not moving inside it but the disc is.
How can you fix that?
My System SpecsSystem Spec


 External DVD Burner Not Reading and DVD or CD

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