External DVD Burner Not Reading and DVD or CD


  1. Posts : 66
    Windows 7 Ultimate 32bit
       #1

    External DVD Burner Not Reading and DVD or CD


    I am trying to use my external dvd burner (less than a month old) and it said a driver unsuccessfully installing because it is unplugged when it is not. Device: USB TO IDE.

    It now won't read any disk. I right-click it in Computer, click Eject and it ejects normally but when I put any DVD or CD in it, it just does not come up.
    When I open it, it just shows the background-busy cursor and then the normal one.
    It is broken after I just brought it.

    It dosen't work on any computer. I tried cleaning its laser, cleaning the disks and reinstalling the drivers. It is plug and play.
    Last edited by cmckaycm; 05 Feb 2010 at 17:44. Reason: More Detail Text
      My Computer


  2. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #2

    What Brand & Model is your burner ?
      My Computer


  3. Posts : 66
    Windows 7 Ultimate 32bit
    Thread Starter
       #3

    Hyundai dvd/rw

    The laser motor is damaged and the laser is not moving inside it but the disc is.
    How can you fix that?
    Last edited by cmckaycm; 05 Feb 2010 at 17:45. Reason: More Detail
      My Computer


 

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