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Windows 7: Wacom Tablet Driver Not Found

14 Feb 2010   #1
Harrismith

Windows 7 Proffesional
 
 
Wacom Tablet Driver Not Found

I have downloaded and installed the latest driver for my Intuos3 Graphics Tablet and it works until I reboot, then it does not work.
Checking the Wacom Tablet Properties in the Control Panel, I'm advised that the "Tablet Driver was not Found".
What am I doing wrong?
It worked just fine in XP!


My System SpecsSystem Spec
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14 Feb 2010   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Try updating your drivers from here:

Dell - Drivers and Downloads
My System SpecsSystem Spec
14 Feb 2010   #3
Harrismith

Windows 7 Proffesional
 
 

Uninstalled all Wacom drivers and installed an older version (6.05.7) and it's working just fine.
Advice is to avoid the current version (6.12) as it seems to be problematic!
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14 Feb 2010   #4
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Sorted that's good.
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14 Feb 2010   #5
Oxide

Windows 7 64-bit
 
 
Wacom Tablet Driver Not Found

I had the same problem with Intuit3. Under "Devices and Printers", I right-clicked on the PTZ icon to "Tablet Preference File Utility", "Remove all User Preferences". Voila, the tablet came back to life.
My System SpecsSystem Spec
18 Feb 2010   #6
Harrismith

Windows 7 Proffesional
 
 

I see that Wacom have just released a new Win7 dirver;

6.1.4-3 (17JAN10)

........and so far, it seems to be performing without any problems.
My System SpecsSystem Spec
18 Feb 2010   #7
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by Harrismith View Post
I see that Wacom have just released a new Win7 dirver;

6.1.4-3 (17JAN10)

........and so far, it seems to be performing without any problems.
That's good to here.
My System SpecsSystem Spec
11 Mar 2010   #8
Thor HoG

Windows 7 x64
 
 

Quote   Quote: Originally Posted by Oxide View Post
I had the same problem with Intuit3. Under "Devices and Printers", I right-clicked on the PTZ icon to "Tablet Preference File Utility", "Remove all User Preferences". Voila, the tablet came back to life.
Wacom PTK-440; was working fine with fresh install of Windows 7 x64. Just today it stopped working. Removed USB and reinserted, nothing. Reinstalled driver, nothing. Did what you suggested (which I would not have tried), and it immediately came right back. Removing the settings worked just fine.

Thanks.

t
My System SpecsSystem Spec
11 Mar 2010   #9
Harrismith

Windows 7 Proffesional
 
 

All was well with the latest drivers and now suddenly the pen 'click' function has stopped working.

I've removed and reinstalled the driverr, removed the preferences via the Wacom Utility and it's still dead.

All other aspects of the pen/tablet are OK.

I have two tablets and both pens have the same problem and both mice works just fine.

Any idea was other Windows settings might effect the Wacom settings?
My System SpecsSystem Spec
11 Mar 2010   #10
Jaqai

Windows 7 (32 bit)
 
 

I'm having the same problem with my Cintiq 21UX even running the latest 614.3 driver. Sometimes I restart and the driver will be operating, sometimes it isn't. I can't figure out the specific "what is it" that is causing the issue.

Also, I don't have a PTZ icon nore a Tablet Preference File Utility in my "Devices and Printers"

A Wacom Tablet Properties icon shows up in my control panel, but when I click on it when the Wacom isn't working I just get a "THE TABLET DRIVER WAS NOT FOUND" dialog box. This of course works fine when the tablet is magically found.

It pains me to say that I never had this issue on Vista. This issue is beating me up pretty bad with the project I'm working on. Any feedback/ideas would be greatly apreciated!
My System SpecsSystem Spec
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 Wacom Tablet Driver Not Found




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