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Windows 7: USB ports work only once until shut off

15 Feb 2010   #1

Windows 7
USB ports work only once until shut off

I recently upgraded to 7. I have 3 USB ports on my HP Pavillion dv6 laptop. I find that after booting up windows, I can plug something into my USB port (like a wireless mouse receiver), but after I remove the device from the port, all USB ports stop reading any USB devices, regardless of whether it is the same as the first device I plugged in or not. Any help would be greatly appreciated. Thanks!

My System SpecsSystem Spec
15 Feb 2010   #2

Windows 7 Professional x64


Try going here to download the latest chipset drivers for your machine.

Hopefully that will solve the problem.

Good luck!
My System SpecsSystem Spec
15 Feb 2010   #3

XP, Vista, W7 64bit Home Premium

Need more details on your dv6 as there are a few models if it uses the nforce chipset this fix might work - set up a restore point firstly:
You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM
If it uses intel - the intel chipset installation utility, and also you might need to install the intel matrix storage manager :

Intel(R) Matrix Storage Manager
My System SpecsSystem Spec

01 Jan 2015   #4

Toshiba Satellite C855D - 16V running Windows 8.1 64 bit with the latest updates 01.01.2015

A simple fix is to check your Power Options:

Control Panel --> Hardware and Sound --> Power Options --> Change plan settings --> Change advanced power settings --> USB Settings --> USB Selective Suspend Settings:

Set both options to disabled. Do the same for all your power options (change at the top: Balanced/ High Performance/ Eco.. etc. )

Just changing the registry did not do it because the power settings kept changing it back so this fix should do.
My System SpecsSystem Spec
01 Jan 2015   #5

Toshiba Satellite C855D - 16V running Windows 8.1 64 bit with the latest updates 01.01.2015

I realize this thread is infinitely old but it came up when I was googling my issue so hopefully someone will benefit from this (tried everything before I stumbled upon this)
My System SpecsSystem Spec

 USB ports work only once until shut off

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