Office Jet All in One 6480


  1. jwurbel
    Posts : 11
    windows 7
       New #1

    Office Jet All in One 6480


    This problem is going to cause a divorce. Now that I think about it, maybe I don't want an answer.

    With a new HP laptop with Windows 7, I have the above printer. I have downloaded the driver HP came out with in January. It shows a successful install. The following day or two, it is gone. No record what so ever. My desk top is USB wired and her laptop is thru wireless.

    Any suggestions? I don't want to buy another printer, but it might be cheaper than the alternative (divorce). Please take this in the spirit it was sent.

    Thanks for any help.

    Jim
      My Computer
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  3. Kari
    Posts : 17,545
    Windows 10 Pro x64 EN-GB
       New #2

    So I assume you want to install the printer to the Win7 machine and let XP machine share it. Here's something you could try:


    1. Disconnect your printer from computer
    2. Uninstall all HP OfficeJet drivers and software you have installed on your Win7 machine
    3. Open Start > Devices and Printers
    4. Click Add a printer
      Office Jet All in One 6480-oj4550_1.png
      .
    5. Click Add a local printer
      Office Jet All in One 6480-oj4550_2.png
      .
    6. Choose Use an existing port (LPT1), click Next
      Office Jet All in One 6480-oj4550_3.png
      .
    7. Choose HP on the left pane and HP Officejet J6400 series on the right pane
      Office Jet All in One 6480-officejet6400.png
      .
    8. Click Next and follow the instructions. Connect the printer to computer only when setup asks you to do so, not before

    It should work now. Just share the printer with your wife's XP machine.

    Kari
    Last edited by Kari; 23 Feb 2010 at 17:41. Reason: Fixed a typo
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  4. jwurbel
    Posts : 11
    windows 7
    Thread Starter
       New #3

    Kari,

    Thanks, I will give it a go. In the past I didn't unistall but will do this time.

    Take care,

    Jim
      My Computer
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