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Windows 7: Problem with nokia 6120 classic

23 Feb 2010   #1
aredy

windows 7
 
 
Problem with nokia 6120 classic

I'm using nokia pc suite 7.1.40.6, but i can;t use one touch access on win 7.

Failed to connect to the network! The modem may be used by another application or the modem may not be configured properly.

But when I'm using other machine running win xp sp3. I can connect to the internet using one touch access.

Hope someone will guide me on this.


My System SpecsSystem Spec
.
23 Feb 2010   #2
Kari

Microsoft Community Contributor Award Recipient

 

Hello Aredy, welcome to the Seven Forums.

Nokia is moving away from PC Suite and concentrating more on Nokia Ovi Suite. You should download and install it. It is fully Windows 7 compatible, I have never had any problems to connect to internet using Ovi Suite.

Kari

P.S. Completely trivial, unimportant information: Ovi, the word used in Ovi Suite and in the name of Nokia's webstore is a Finnish word meaning a door. Nokia is a town in Finland where the company was founded 1865 as a pulp mill.


Attached Thumbnails
Problem with nokia 6120 classic-nokia_ovi.png  
My System SpecsSystem Spec
23 Feb 2010   #3
aredy

windows 7
 
 

hello kari,
thanks for replying and give me that info.
I'm download it right away
My System SpecsSystem Spec
.

23 Feb 2010   #4
aredy

windows 7
 
 

i've installed Ovi suite 2.1 but still can make my 6120c as a modem.
My System SpecsSystem Spec
23 Feb 2010   #5
Kari

Microsoft Community Contributor Award Recipient

 

Try to uninstall everything Nokia-related, reboot and re-install Ovi Suite.

Turn Bluetooth off on your phone, remember not to connect your phone to computer before installation asks it. When installation asks you to connect your phone, use USB cable (not Bluetooth) and choose from your phone 'PC Suite' as connection mode.

Kari


Attached Thumbnails
Problem with nokia 6120 classic-nokia_uninstall.png  
My System SpecsSystem Spec
23 Feb 2010   #6
aredy

windows 7
 
 

I've uninstall everything and even use Pc suite cleaner 7.1.

restart my notebook

install ovi suite 2.1

restart my notebook

and still can make my 6120c as a modem
My System SpecsSystem Spec
23 Feb 2010   #7
Kari

Microsoft Community Contributor Award Recipient

 

Have you updated your phone's firmware? Connect your phone using USB cable, click Tools > Software Updates. If the phone is up to date, it tells you No updates available. If it needs to be updated, click the update / install button and follow the orders.

Notice that phone firmware update resets the phone to factory defaults, so if you don't want to lose your text messages, calendar and contacts you have to first make a backup (Tools > Backup). Also remove any memory cards before updating the firmware.

Kari


Attached Thumbnails
Problem with nokia 6120 classic-nokia_update.png  
My System SpecsSystem Spec
23 Feb 2010   #8
aredy

windows 7
 
 

there is no update for me since my firmware already V 06.01


Attached Images
Problem with nokia 6120 classic-ovi.jpg 
My System SpecsSystem Spec
23 Feb 2010   #9
Kari

Microsoft Community Contributor Award Recipient

 

Strange.

OK, next think to check is that your phone's PC Suite & Ovi Suite support is installed and up to date.

Connect the phone using USB cable. Go to Tools > Options, choose My Device and click Install support software:

Problem with nokia 6120 classic-nokia_install_support.png

If the support software in your phone is up to date, you get this:

Problem with nokia 6120 classic-nokia_install_support_2.png

If not, follow the instructions given on screen. While you check this, I'll look if I can figure still something out.

Kari


My System SpecsSystem Spec
23 Feb 2010   #10
aredy

windows 7
 
 

my device support software is up to date
My System SpecsSystem Spec
Reply

 Problem with nokia 6120 classic




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