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Windows 7: DVD Drive not working

06 Mar 2010   #1
dfs4

Windows 7
 
 
DVD Drive not working

I have a dell 1545 and the dvd drive won't detect dvd recordables or the blank cd. It is a dvd/cd +- drive. It does work when I put in the vista dvd and a movie dvd I have.

IS there something wrong with the dvd drive? I will probably get a new one from dell.. but just checking here before I talk to the annoying dell agents.


My System SpecsSystem Spec
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06 Mar 2010   #2
Pichu

Windows 7 Home Premium
 
 

Drivers & Downloads=

It seems that you have quite a lot of firmware updates for your drive. =)
My System SpecsSystem Spec
06 Mar 2010   #3
MilesAhead

Windows 7 32 bit
 
 

Quote   Quote: Originally Posted by dfs View Post
I have a dell 1545 and the dvd drive won't detect dvd recordables or the blank cd. It is a dvd/cd +- drive. It does work when I put in the vista dvd and a movie dvd I have.

Faulty dvd drive? I will probably get a new one from dell.. but just checking here before I talk to the annoying dell agents.
Have you checked the autoplay settings?
Myself, I turn them all off, but I don't play music CDs on the PC.
Still, could be that category is set to "do nothing" or whatever.
My System SpecsSystem Spec
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06 Mar 2010   #4
dfs4

Windows 7
 
 

Downloaded the new drivers and still get the same result.
My System SpecsSystem Spec
06 Mar 2010   #5
Pichu

Windows 7 Home Premium
 
 

Did you get windows 7 from an upgrade installation or a custom installation? For your computer, the default os is vista. If you did an upgrade installation, you will need to start over and do a custom installation because some system files were probably corrupt.
Try this: Cmd (elevated)
sfc /scannow
My System SpecsSystem Spec
06 Mar 2010   #6
whest

XP, Vista, W7 64bit Home Premium
 
 

Try installing the intel matrix driver if you have AHCI enabled in the bios - what happens W7 installs the driver during install but for full functionality you need to install the latest intel matrix storage manager software/driver - this can cause problems with DVD drives and intel chipsets.
Intel(R) Matrix Storage Manager
My System SpecsSystem Spec
06 Mar 2010   #7
dfs4

Windows 7
 
 

nothing has worked so far. but then on a website it said someone managed to fix by installing 'Nero' and then tweaking some setting in Nero(something about changing the permission from one user to all users) and it worked for them. I installed Nero and couldn't find that but went ahead and tried burning a couple files on the DVD recordable and it worked to my surprise and frustration. Now when the files are copied and I go to my computer, the dvd-drive detects it and I can work with the files just fine.
My System SpecsSystem Spec
06 Mar 2010   #8
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

It looks like you just needed a program that writes to the CD/DVD. I bet it works with any CD/DVD writer. What do you want the system to do with a blank CD if you do not try to write on it?
My System SpecsSystem Spec
07 Mar 2010   #9
dfs4

Windows 7
 
 

Quote   Quote: Originally Posted by whs View Post
What do you want the system to do with a blank CD if you do not try to write on it?
Well I don't want it to do anything. The problem was that the laptop wasn't detecting blank CDs or DVDs. It was but it would give me 'Windows can't read the disc in drive' error message everytime I tried to open the dvd drive in my computer.
My System SpecsSystem Spec
07 Mar 2010   #10
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote   Quote: Originally Posted by dfs View Post
Quote   Quote: Originally Posted by whs View Post
What do you want the system to do with a blank CD if you do not try to write on it?
Well I don't want it to do anything. The problem was that the laptop wasn't detecting blank CDs or DVDs. It was but it would give me 'Windows can't read the disc in drive' error message everytime I tried to open the dvd drive in my computer.
Right, it could not read it because there was nothing on it - LOL. Wouln't you think that this is logical?
My System SpecsSystem Spec
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 DVD Drive not working




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