Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows Fax & Scan not scanning

06 Mar 2010   #1

win 7 64 bit os
Windows Fax & Scan not scanning

I have a Hp c7280 photosmart all in one printer that works fine on XP but the scanner will not work on Win 7. This printer is attached by USB. Why wont the scanner run from this program? There has to be something missing perhaps the twain drivers? But you know i have downloaded and installed and uninstalled the Hp software for win 7 for my printer 12 TIMES! It will not scan from WIN 7 even though it is a compatible printer. Where can i go to get microsoft to fix this? It will not scan from any 3rd party software i have used. It has to be something missing in Windows 7. I have the original disc to run on XP but i do not know how to get this Win 7 to take the disc. Is there a way to get win 7 to take this disc? Every now and then maybe 4 times in 6 months the scanner worked from Windows Fax & Scan. Why not everytime? Does microsoft even know about this problem? Can someone help me? This is an expensive printer and was not even 2 years old when i got this win 7 computer.

My System SpecsSystem Spec
06 Mar 2010   #2
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8

Did you ever try to run it from Paint (in All Programs > Accessories)

My System SpecsSystem Spec
07 Mar 2010   #3

win 7 64 bit os
trying to scan from paint

yes i have tried every program. It says it cannot retrieve from scanner. Got any more ideas? Paint has never made one scan.
My System SpecsSystem Spec


 Windows Fax & Scan not scanning

Thread Tools

Similar help and support threads
Thread Forum
Windows Update Keeps scanning
Hello all I just re-formatted my computer hoping to get my updates to work, seems that didn't work. Any smart person out there can tell me why this is happening. When I go to Windows updates through the start button I get a red cross on my updates, when I click that the green bar just keeps going...
Windows Updates & Activation
Windows update will not complete - constantly scanning for updates
My windows (7 pro) update last successfully completed on Feb 6, 2016. Since then, if I click on windows update, it starts "scanning for updates" and does not advance beyond that point. I let it run for 48 hours, but it does not proceed. Also (maybe related) when I shut down or restart the...
Windows Updates & Activation
Why does Windows Update never finish scanning for updates? Seriously
Hi I'm sure a lot of you have experienced this problem. Browsing through this forum, it is quite common, yet, I haven't found a reassuring solution. Can you help? This is Windows 7 Home Premium. SP1 is installed. Windows was freshly installed. Windows Update is scanning for updates. In...
Windows Updates & Activation
Avoid windows scanning all SD card..?
Hello, When i plug my SD card in the reader, then USB port, i can see its led flashing for a least 5minutes, while not even opening it. Auto execution is disabled. The file got between 5000 & 10000 files in it (mostly mp3s) and it's clear that windows's reading checking all the content, not a...
System Security
Windows Fax and Scan only able to scan bmp
Need some help. I scan everyday in tif using Windows fax and scan. Yesterday, suddenly it stopped letting me. Now I can only scan using bmp which doesn't work with my work program. I spent the day yesterday trying to troubleshoot and am at a loss! I run windows 7 version 6.1 service pack one. ...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:12.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App