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Windows 7: New Acer Monitor problem

08 Mar 2010   #1
Tocapet

Windows 7 Home Premium X64
 
 
New Acer Monitor problem

Just bought a new Acer P244W 24" LCD monitor. Twice now, I turn the monitor off via the button on the front at night. In the morning, pressing the power button does nothing. Monitor does not power up. I must unplug it for a couple of minutes, then it will power up. When it finally powers up, my Windows "gadgets" are in the middle of the display like they were when I first installed the monitor. I have to manually move them over to the right side.
Monitor new purchased on 2/27/2010.

Is this a defect??? Do I need to exchange the monitor??


My System SpecsSystem Spec
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28 Jul 2011   #2
buddhafinder

Windows Enterprise 7 32-bit
 
 

I have this problem, too. Did you ever find an answer?
My System SpecsSystem Spec
28 Jul 2011   #3
whest

XP, Vista, W7 64bit Home Premium
 
 

So you turn the monitor off after you power down the PC completely, or is the PC in sleep or hibernate or something? If your sure your doing everything OK you should go the acer site and look for waranty info, and then send them a discription of the problem, and they will tell you if its defective, and if so they will fix it or replace it. Its not uncommon to have a defective new monitor - I have a view sonic I recently had fixed under waranty for no cost, and that included both way transport - so no dollars at all.
My System SpecsSystem Spec
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28 Jul 2011   #4
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Welcom buddhafinder, you should start a new thread as this is very old. Please post your specific issues and fill out your system specs.
https://www.sevenforums.com/general-d...tml#post256049
My System SpecsSystem Spec
29 Jul 2011   #5
buddhafinder

Windows Enterprise 7 32-bit
 
 

Sorry for using the old thread. Thanks for the welcome and I have updated my system info.

The problem fits this old thread exactly, though.

I leave my computer on, it does not hibernate or sleep. I turn off the monitors using their switch. In the morning, the Acer monitor will not turn on at all. It is the second monitor. The only way to get it to function is to unplug both the power and the dvi cable, then put the power plug back in, turn the monitor on, then plug in the DVI. No amount of holding the button down, or just unplugging the cable or power alone will allow the monitor to turn on. I don't think it is a defective monitor - more a driver/display card/monitor interaction issue of some sort.
My System SpecsSystem Spec
29 Jul 2011   #6
whest

XP, Vista, W7 64bit Home Premium
 
 

No harm in contacting Acer - tocapet's monitor can have the exact same problem, which can be fixed( if approved). You have 2 monitors and tocapet has only one in use, and you both have different video cards - that rules out video card drivers and the other monitor which isolates it to being the Acer monitor - hence, there is no other avenue left but to contact Acer, or go to the Acer site (support), and see if there is a later driver than the one your using.
My System SpecsSystem Spec
29 Jul 2011   #7
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

So I understand it, you leave you PC on 24/7 and at night just turn off the monitor via the power buttons? IMO, that's not a good idea. At night when you go to bed just power down PC, by going to start orb and click the shut down tab, wait till it fully turns off and then turn off all external added devices..ie, printers, external HDD's, including monitors. If the monitor(s) are still acting the same then contact the vendor for support or a replacement like "whest" said.
My System SpecsSystem Spec
29 Jul 2011   #8
buddhafinder

Windows Enterprise 7 32-bit
 
 

Good advice, thanks. I've left my computers on because I use them as servers, and often access them from the road. I haven't tested 'wake on demand' from sleep state to trust it, but that would be a possibility. Of course, when I'm away, I don't care that the monitor is off.
My System SpecsSystem Spec
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 New Acer Monitor problem




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