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Windows 7: Microsoft Keyboard Disconnects randomly on Win 7

20 Mar 2010   #1
cjori

Windows 7 x64
 
 
Microsoft Keyboard Disconnects randomly on Win 7

Hi,
I'm new to this forum so first of all. Hello!

I have a problem with my Microsoft keyboard (Model: wireless optical desktop 1000) on Windows 7 x32, the receiver seems to disconnect every few minutes, it is not a battery problem, the receiver disconnects and not the keyboard/mouse separately.
Even tough I've tried changing batteries, I've tried switching to another USB port, the receiver is not connected through a hub, there is not interference around, I've tried installing and updating the software to the latest version (IntelliPoint, IntelliType).
Be sure the problem has nothing to the with the set itself, I've been working on Windows Vista so far and the keyboard set has worked flawlessly, I have a dual boot with Vista, and it is still working flawlessly (under Vista).

Thanks a LOT in advance!


(BTW: the system specs on my profile is a completely different machine than the one with the keyboard set problem)


My System SpecsSystem Spec
.
20 Mar 2010   #2
Jonathan_King

Windows 7 Professional x64
 
 

Welcome!

Sure sounds like a driver issue to me.

Try installing the drivers in compatibility mode for Vista.
My System SpecsSystem Spec
21 Mar 2010   #3
cjori

Windows 7 x64
 
 

Will do!
Thanks.
My System SpecsSystem Spec
.

03 Apr 2010   #4
cjori

Windows 7 x64
 
 

Update:
I've tried installing the drivers in compatibility mode, but as you can already guess, it did not work.

I'm so frustrated, what should I do?
My System SpecsSystem Spec
03 Apr 2010   #5
not so gray matter

W7 Ult. x64 | OS X
 
 

Are you sure you installed the correct version of the software? I.E. 32-BIT instead of 64-BIT

Here are the links just in case:

http://download.microsoft.com/downlo...ITP_70_OEM.zip
http://download.microsoft.com/downlo.../IP_70_OEM.zip
My System SpecsSystem Spec
03 Apr 2010   #6
cjori

Windows 7 x64
 
 

I did not install the 64-bit version, that's for sure.
My System SpecsSystem Spec
03 Apr 2010   #7
not so gray matter

W7 Ult. x64 | OS X
 
 

You could try phoning Microsoft for some tech support. I can't find many resources online that refer to this problem, but there's a possibility that Microsoft may know of the problem and have a solution.

Help and Support

Also, the Microsoft support article suggests synchronizing the mouse and keyboard with the receiver. If you haven't done that while in Windows 7, you could try that as well.
My System SpecsSystem Spec
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 Microsoft Keyboard Disconnects randomly on Win 7




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