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Windows 7: Microsoft Bluetooth Transceiver v3 (dongle) problem

21 Mar 2010   #1

Windows 7 64 bits
Microsoft Bluetooth Transceiver v3 (dongle) problem

Hey folks!

I've been looking for about 2 days on forums and websites and didn't find a proper answer... Hope you can find it!

I have the Microsoft Wireless Entertainment Desktop 7000 set and it comes with a dongle, named Transceiver v3. Everything worked well on Windows Vista (both the keyboard and mouse) and adding new Bluetooth devices was easy.

But since I upgraded to Windows 7, I had a lot of problems with the dongle. I managed to find a way to add devices (enabling the dongle on hardware mode (instead of software), looked for the "Services" window and enabled the Bluetooth function at Automatic, etc.).

Like I said, now, I'm able to find devices in hardware mode... But for a unknown reason, the searching function do not seem to find either my keyboard or my mouse.

Let me recap...

Software mode - Keyboard and mouse work - Unable to find new devices;
Hardware mode - Keyboard and mouse do NOT work - Able to find new devices.

Is there a way that I can do BOTH? I tried IntelliPoint and IntelliType for Windows 7 from Microsoft, but it doesn't change anything (beside being able to choose between software mode or hardware mode).

Thank you very much!

My System SpecsSystem Spec
21 Mar 2010   #2

Windows 7 64 bits

No one had this kind of problem? :-(

I forgot to mention that Windows 7's "Driver Software Installation" recognizes the dongle as a generic USB hud and not as a bluetooth device.
My System SpecsSystem Spec
25 Aug 2010   #3

Home Premium 64
Same problem

I'm having the same problem, with same Keyboard + Mouse and Transceiver. Difference it was working fine for about two weeks then stopped. I've lost a lot of sleep trying to fix this. Any ideas anyone? Thanks.
My System SpecsSystem Spec


 Microsoft Bluetooth Transceiver v3 (dongle) problem

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