Need Help Installing A External DVD Drive

Hi

I just bought an external dvd drive. The drive supports the plug and play feature and works with windoes 7. When I plug it in the drive isnt recognised by Windows 7 and the plug and play doesnt start the driver install.

The drive works fine with XP and Vista but not 7. I dont know if my Windows plug and play feature isnt working anymore or what.

The drive works fine with other Laptops/Desktops but not with my Laptop. The drive operates via USB and also gets its power via USB. A green light turns on when plugged in meaning it is recieving power via the USB but the laptop wont recognise it and nothing will play.

Any help?

Its only my laptop that has Windows 7. The others have XP and Vista

wallyinnc said:

Have you tried to install manually? Sometimes plug and play just doesn't work for some hardware, at least that is my experience.

I never got a disc with the dvd drive. Just the drive and 2 cables

wallyinnc said:

I thought of Control Panel -> Devices and Printers -> Add a Device and see if Windows 7 recognizes it. Or select from the list and then have it download the drivers
Sorry, I am not on my windows 7 computer so I can't give more details. Let me know if you don't know what I am talking about

I know what you mean. I tried this but it just keeps searching and nothing shows up

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

bckDwest,

Follow the advice given to you by whest.

If you carefully read and follow the procedures given in there for Window 7, there is a 99.999% of success.